You might be eligible for a Genius discount at Serene Boutique Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
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Guest reviews
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Guests who stayed here loved
- Joseph
Australia“Its location in the Old Quarter of Hanoi and it’s friendly staff” - Christian
Spain“The location of the hotel was amazingly well located in the middle of Hanoi Old Town. Very comfortable rooms and toilet. And the receptionist Tony was super helpful and friendly with us, he helped us a lot arranging tours and transportation. He...” - Justyna
Poland“The hotel was very pleasant, with a great location and a spacious room. However, what truly made our stay exceptional was Alicia, who works there. She was incredibly helpful not only with the accommodation itself but also in organizing our trip to...” - Mansuk
United Kingdom“The hotel is in an excellent location easily reachable from most attractions. The hotel is very clean and rooms are descent size. They have an excellent choices for breakfast. All the staff are very attentive, kind and helpful at all times. ...” - Danielle United Kingdom“The staff were incredibly friendly and helpful, so attentive while continuing to go a side and beyond. They also helped arrange our tour to Ha Long Bay which was spectacular!! The room was lovely (executive double), daily turn down, great air con,...”
- Alessio
Italy“Maybe on of the best treatment from the staff that i ever recived in all my Life. Always kind and Always at work, not a Surprise that this Place Is soo full even in August that s here in Vietnam Is rainy season.” - Anna Poland“The hotel is located very close to all places you need to see in Hanoi, in Old Quarter. The Staff is helpful.”
- Raj
India“The staff specially Tony was very supportive. He helped me with bookings on day tours and made the stay very comfortable. The location deserves a mention. Everything is close by.” - Bhavya United Kingdom“We had a wonderful stay at this hotel! The customer service was outstanding – special thanks to Tony, who went above and beyond to help us throughout our visit. After we left Hanoi for Ha Long Bay, a storm hit and we had to evacuate. Tony stayed...”
- Aine Australia“The staff in Serene are friendly and couldn’t be more helpful - I booked an extra night last minute and they ensured I stayed in the same room with no check out. They organised a taxi for me to the airport during the night also - thank you. Room...”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
