About this property

Comfortable Accommodations: Best Western Plus Surprise-Phoenix NW in Surprise offers family rooms with free WiFi, air-conditioning, and modern amenities. Each room includes a work desk, refrigerator, microwave, sofa, TV, and tea and coffee maker. Outstanding Facilities: Guests can enjoy an outdoor swimming pool, fitness centre, and free on-site parking. The hotel provides a 24-hour front desk, ensuring assistance is available around the clock. Delicious Breakfast: A continental buffet breakfast is served daily, featuring warm dishes, fresh pastries, cheese, fruits, juice, and more. The breakfast is highly praised by guests for its quality and variety. Convenient Location: Located 39 km from Phoenix Sky Harbor International Airport, the hotel is close to attractions such as State Farm Stadium (18 km) and Phoenix Convention Center (34 km). Free WiFi is available throughout the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Continental, Buffet, Breakfast to go

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Pavel
    Ukraine Ukraine
    For this money, a good option. I can't say anything bad
  • Pavel
    Ukraine Ukraine
    I had a complimentary room upgrade. It was a pleasant surprise for me.
  • Mcbride
    United States United States
    The check-in process was smooth, easy and desk clerk exceptionally friendly. The breakfast was THE BEST we've had in a very long time!
  • Pamela
    United States United States
    Breakfast was great, as was the room and amenities. Staff very pleasant.
  • Leeann
    United States United States
    Very clean. Good location. Felt safe. Staff was nice.
  • Gary
    United States United States
    the room was very spacious, the property was comfortable and conveniently located.
  • Karin
    United States United States
    We enjoyed our stay at the Best Western Plus. Breakfast was good, and the staff was very helpful. We had an accident with our car and Kristi did not hesitate to help us extend our stay. And when the insurance company changed our plans again she...
  • Angie
    United States United States
    The breakfast was very good. Everyone was super friendly and helpful
  • Catherine
    United States United States
    Reliable comfort and cleanliness, quiet. Very conveniently located.
  • Tatiana
    United States United States
    This was our 3rd stay at this hotel. This experience was so much better than the last two visits. Good service/comfortable beds.

Hotel surroundings

House rules

Best Western Plus Surprise-Phoenix NW takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
US$10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Best Western Plus Surprise-Phoenix NW