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About this property

Comfortable Accommodations: Palace Hotel in Mbarara offers family rooms with air-conditioning, balconies, and garden views. Each room includes a wardrobe, TV, and free WiFi. Dining and Leisure: Guests can enjoy a restaurant, bar, and lounge. The property features a garden, seating area, and a 24-hour front desk. Free on-site private parking is available. Convenient Services: Private check-in and check-out, paid airport shuttle, room service, and car hire enhance the stay. Additional amenities include a minibar, work desk, and free toiletries. Guest Satisfaction: Highly rated for its attentive staff and excellent service support. Breakfast provided by the property and the convenient location for city trips are highly appreciated.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Free private parking available at the hotel


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Availability

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Aby
    Israel Israel
    Nice clean and comfortable. Very good value for money!! Staff very nice and efficient. I loved the veranda Location is not on the main street so it is quiet.
  • Sharada
    United Kingdom United Kingdom
    We liked the look of the property with beautiful garden to sit in. Breakfast was nice and the food was good too
  • Clive
    Uganda Uganda
    I liked the friendly staff and good quality food. The room was clean, comfortable and the location of the hotel was easy to find and quite close to the town centre.
  • Nele
    Germany Germany
    All in all the place is clean, has a nice garden and the staff is supportive. Our room was really big and the bathroom is good as well. The only problem was when we ate at the restaurant it took a very long time for two sandwiches, of which one...
  • Figgiaconi
    Italy Italy
    Kathy at the reception, amazing girl. And the place really really nice and confortable
  • Alfonso
    Spain Spain
    Great value for the money. Nice stand alone building (as in the pictures), private parking and garden, nice restaurant. Gave us the suite, with balcony overlooking the garden.
  • Marieke
    Netherlands Netherlands
    Big garden to sit outside, friendly staff, easy check in,
  • Twinamatsiko
    Uganda Uganda
    The customer care was really awesome, the environment was really cool n calm,
  • Andrew
    New Zealand New Zealand
    A great Hotel in Mbarara. Quiet. Cost effective. Staff responsive and friendly.
  • Ian
    Uganda Uganda
    Quiet and comfortable yet near the town. Really good staff team and simple but satisfying breakfast. Enjoyed my short stay and would definitely recommend and return again.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1

    No additional info available

House rules

Palace Hotel takes special requests - add in the next step!
Check-in
From 11:00 to 00:00
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 11 years
Extra bed upon request
US$10 per child, per night
12+ years
Extra bed upon request
US$20 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

FAQs about Palace Hotel