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Get the celebrity treatment with world-class service at Kampala Serena Hotel

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness centre. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Janet
    South Africa South Africa
    Amazing. Luxury. The spa was incredible with the lovely steam rooms and massage was well worth it. Facilities are more than comfortable. Relaxing. Even tho it’s a large hotel the beautiful gardens bring a peacefulness to the place. The staff are...
  • Andrew
    United Kingdom United Kingdom
    Clean room, comfy bed, hot shower. lovely pool area. Good location.
  • Rushishikara
    Burundi Burundi
    The staff are nice and cooperate, they are so kind
  • Toroitich
    Kenya Kenya
    Staff always freindly and the rooms are perfect. The chicken soup at breakfast was excellent.
  • Warah
    Kenya Kenya
    It was excellent, I liked the presentation, the staff and the variety of meals!
  • Ferdinand
    Germany Germany
    Perfect location, perfect staff, person environment
  • Ramachandaran
    South Africa South Africa
    Everything from the welcome, the staff, the meals and facilities.
  • Denis
    South Africa South Africa
    Clean towels, lovely linen, great lighting, big safe, proximity to Jikoni Restaurant which cooks traditional meals.
  • Abraham
    Uganda Uganda
    We arrived super late but were warmly welcomed by friendly staff and our request was met perfectly, the deluxe room is always on point and the food is great.
  • Ada
    United Kingdom United Kingdom
    Cleanliness Location Warm friendly & welcoming staff @mist @breakfast team Breakfast Swimming pool Mist bar for relaxed evenings

Hotel surroundings

Restaurants

7 restaurants on site
  • The Explorers Italian Bistro
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Lakes Restaurant
    • Cuisine
      African • Seafood • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pearl Restaurant and Champagne Bar
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Pool Bar and Restaurant
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bambara Lounge
    • Cuisine
      International
    • Open for
      High tea
    • Ambiance
      Traditional
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Mist Bar
    • Cuisine
      International
    • Open for
      Lunch • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free
  • The Ssese Patisserie
    • Cuisine
      International
    • Ambiance
      Modern
    • Dietary options
      Halal • Kosher • Vegan • Gluten-free • Dairy-free

House rules

Kampala Serena Hotel takes special requests - add in the next step!
Check-in
From 12:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
US$100 per child, per night
13+ years
Extra bed upon request
US$150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCashCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kampala Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Kampala Serena Hotel