About this property

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge. The property is also 22 km away from Um AlQura University and offers free WiFi. The property features two restaurants and Hira Cave is 11 km away. Guests at the hotel can enjoy a buffet breakfast, in addition to a variety of cuisines served at Asia Restaurant and Al Ferdaus Restaurant. Speaking Arabic, English, French and Indonesian, staff are always on hand to help at the reception. Makkah Mall is 13 km from Sheraton Makkah Jabal Al Kaaba. King Abdulaziz International Airport is 94 km from the property. Please be informed that the pedestrian bridge is currently closed due to the Masjid Al Haram expansion development. However, the bridge will be open during the Ramadan and Hajj seasons.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • This hotel is situated in the real heart of Makkah

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Camillemaa
    France France
    Hotel very well located to get to the Haram. The hotel is modern and well maintained. Thanks to Abdul Alim for the careful cleaning of our room and for his intentions we always had bottles of water and soap.
  • Camillemaa
    France France
    Hotel very well located to get to the Haram. The hotel is modern and well maintained. Thanks to Abdul Alim for the careful cleaning of our room and for his intentions we always had bottles of water and soap.
  • Rasha
    United Kingdom United Kingdom
    I stayed with my son for 4 nights. The location was very convenient, about a 4-minute walk from gate 124 of the Haram Makki. The suite is very clean, it is comfortable, and the size is perfect. It has 2 bathrooms. So it was more than enough. The...
  • Mohamed
    Canada Canada
    This was my second stay here, and we thoroughly enjoyed our visit. Top notch staff at reception, Mr. Mamdouh and Mr. Thamer. All the room service, restaurant, and general staff - prompt, courteous, and efficient. The bridge to the Haram was...
  • Mubin
    United Kingdom United Kingdom
    Location very clean Mizanur Rehman our house keeper was very helpful always ready to help
  • Datti
    Nigeria Nigeria
    Exceptional customer care particularly from MD Shafiqul Islam who made our stay comfortable as well as very good facilities and location near Masjid Haram.
  • Abdullahi
    Nigeria Nigeria
    The room very spacious and neat. The staff were very polite and friendly. Always willing to help. I asked for a prayer mat and one was brought to me immediately. I later discovered that there was one already in the drawer.
  • Harlina
    Malaysia Malaysia
    Clean, comfortable and nice breakfast. Staff was very helpful too
  • Norhan
    Australia Australia
    Everything was amazing from the seamless check-in to the cleanness of the hotel. We were given a free upgrade which we really appreciate it. You walk into the hotel everyone greets you with a smile and a real willingness to help with any questions.
  • Kurmangaliyev
    Kazakhstan Kazakhstan
    Hotel employees and hotel location are good. Everything was very good.

Hotel surroundings

Restaurants

4 restaurants on site
  • Al Ferdaus Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Asia Restaurant
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
  • Chocolate Lounge
    • Cuisine
      International
  • Club Lounge
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern

House rules

Sheraton Makkah Jabal Al Kaaba Hotel takes special requests - add in the next step!
Check-in
From 16:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

License number: 10002512

FAQs about Sheraton Makkah Jabal Al Kaaba Hotel