You might be eligible for a Genius discount at SkyCity Hotel Auckland. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station. The 24-hour SkyCity Casino features live entertainment, a theatre and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 328 metres above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here. Each air-conditioned room includes a private bathroom, minibar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge. Daily breakfast is available at The Terrace, located with The Grand by SkyCity or a number of other outlets on the SkyCity Precinct. Please check with reception on your arrival to see which option best suits you. Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Auckland, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 single bed
and
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lucy
    Australia Australia
    The staff were amazing and so friendly! Checked in and the room was ready for us at like 1:40pm even tho check in as at 3. They were so welcoming and the rooms were lovely
  • Phillip
    New Zealand New Zealand
    Location was perfect. Everything close by. Ease of check in, room was just what we needed for our little family. Good TV as well as options what to watch including SKY Sports
  • Michael
    New Zealand New Zealand
    My wife and daughter absolutely raved about the excellent friendly customer service we received. They were highly complimentary about how everyone was helpful and smiling - noticeably so as we have stayed at this property on many occasions and it...
  • Andrew
    New Zealand New Zealand
    Very friendly and welcoming staff, was a delight being able to check into a room so early after a very early morning flight. Room was spacious and had fantastic facilities throughout the hotel. very central
  • Kuangyi
    Taiwan Taiwan
    Location is really good, close to Queen Str., harbor, and many restaurants. The room is very spacious.
  • Darleen
    New Zealand New Zealand
    Staff were friendly and easy check in and out process. Central location so close to everything we needed
  • Tanja
    New Zealand New Zealand
    Staff were amazing! I left my wallet behind and they provided alternative options so we could still stay.
  • Karen
    New Zealand New Zealand
    The warm welcome, amazing staff so helpful Very comfortable beds. Housekeeping do a brilliant job Very central a great choice of places to eat.
  • Gaile
    New Zealand New Zealand
    Windows on the inside were very dirty finger marks all over them. Pillows were far to hard bed to small for 2 But your staff were fantastic
  • Katie
    New Zealand New Zealand
    Beds were a little firmer than I would have liked but and the elevators were under pressure from number of people using them but those are the ONLY issues. Everything was fantastic and far exceeded my expectations.

Hotel surroundings

Restaurants

3 restaurants on site
  • Andy's Burgers & Bar
    • Cuisine
      Australian • Grill/BBQ
  • Fortuna
    • Cuisine
      Australian • International
    • Open for
      Dinner
  • The Terrace - The Grand by SkyCity
    • Open for
      Breakfast

House rules

SkyCity Hotel Auckland takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about £87. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardEftposUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorisation or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SkyCity Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about SkyCity Hotel Auckland