You might be eligible for a Genius discount at The RuMa Hotel and Residences. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at The RuMa Hotel and Residences

Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary. The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you. The RuMa Hotel covers all of your dining needs. ATAS, a specialty European bistro where every bite reflects passion, creativity, and skill. At the heart of ATAS lies a commitment to sustainable practices, combined with European cooking techniques to redefine the boundaries of taste and tradition, while SEVEN Lobby Bar offers a selection of expertly curated and crafted classic cocktails and distillates from around the world plus snacks, The LIBRARI is designed as the all-day venue for afternoon tea, snacks, and light meals with international flavours, and SANTAI Pool Bar and Lounge offers cocktails, snacks and refreshments with local flavours throughout the day. The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-meter outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.6

    • Breakfast info

    • Continental, Asian, Buffet

    • Private parking at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Dieye
    France France
    I really enjoyed my stay at The RuMa! I loved the décor and the little birthday surprise they prepared for me—it was such a nice touch. The extra bed for the baby was perfect, breakfast was excellent, and the pool was large and beautiful....
  • Wai
    Malaysia Malaysia
    The staff is friendly and efficient. I had a great check in experience and feels welcome
  • Q
    United Kingdom United Kingdom
    Great place, unbelievable service and I honestly have no complaints
  • Khairun
    Malaysia Malaysia
    The distance to other attraction like KLCC, Suria, Bukit Bintang and Pavilion : walking distance! The amenities are superb. The room is clean and comfy especially the pillow and mattress.
  • Rayane
    France France
    The customer experience is really enhanced Everything is set : how it looks, how it smells, how staff receives you etc Breakfast is amazing Gym also amazing Loved everything
  • Bronwyn
    Australia Australia
    Meals beautiful, pool beautiful. Air con broke but was promptly repaired. Room service prompt, beautifully decorated.
  • Siti
    Singapore Singapore
    greeted by friendly staffs at concierge for check in, got served complimentary drinks. room was very clean, location was walking distance to malls, housekeeping cleans the room daily, view of KLCC twin tower was exceptionally beautiful.
  • Darren
    United Kingdom United Kingdom
    Everything was impeccable... High quality throughout.. Great place to stay in KL.... Excellent location.. Would definitely recommend.
  • Alison
    United Kingdom United Kingdom
    The RuMa is beautifully appointed and you're greeted with a welcoming smile by all the team you encounter. The facilities are fantastic, everything is clean, food is delicious, well stocked in-room bits. Love the coffee bar in the lobby, perfect...
  • David
    Germany Germany
    Excellent service and excellent food At the heart of KL and great location

Hotel surroundings

Restaurants

4 restaurants on site
  • ATAS
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian
  • SANTAI Pool Bar and Lounge
    • Cuisine
      Local
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian
  • SEVEN Lobby Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • The LIBRARI
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

The RuMa Hotel and Residences takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
MYR 200 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The RuMa Hotel and Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The RuMa Hotel and Residences