About this property

Boasting a surrounding tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is located 4 km from Kota Kinabalu Waterfront. This eco-friendly property features air-conditioned guests rooms with free WiFi access. All rooms are fitted with a satellite flat-screen TV and complimentary bottled water. The en suite bathroom comes with a shower and a hairdryer. Complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Buffet breakfast is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian dishes, cooked in an open-kitchen with pool and forest view seating. Other facilities on site include a spa. Staff at the 24/7 reception are happy to assist you with laundry at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Breakfast info

    • Continental, Halal, Asian, American, Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sharon
    Australia Australia
    The staff were exceptionally helpful and very welcoming, nothing was too much trouble. Great facilities and meals. We would definitely stay again. Parking was easy in the hotel grounds.
  • Peter
    Australia Australia
    Nicely renovated property with delightful rooms with all expected facilities and lovely staff. Nice quiet location but close to the city centre. Plenty of parking.
  • Sakinah
    Malaysia Malaysia
    Staffs were accommodating and friendly. Room is spacious and comfortable.
  • Carolyn
    New Zealand New Zealand
    Lovely the property good value for money spotless clean lovely staff - especially Hilary Comfortable bed and pillows
  • Carolyn
    New Zealand New Zealand
    We loved everything about the property. It is quiet, have a lovely nature feel with the greenery, lovely breakfast with variety everyday, lovely comfortable bed and pillows. The room and property very clean and maintenance up to date. The staff...
  • Mohammad
    Malaysia Malaysia
    The breakfast is very good and the restaurant is nice
  • Raveen
    Malaysia Malaysia
    The hotel was designed well and had a beautiful lobby and dining hall. The staff were friendly and provided excellent service.
  • Itisha
    Malaysia Malaysia
    A newly refurbished hotel with heart. We initially booked for one night but then due to such a lovely welcome and stay, we decided to extend our stay for another 3 nights. Beautiful colonial palace inspired building. Tastefully build with fresh...
  • Chowsusan
    Malaysia Malaysia
    Clean and Comfortable Room, Fast & efficient Check in , Helpful and Friendly staff.
  • Helen
    United Kingdom United Kingdom
    The hotel has been revamped since my stay last year and is now gorgeous (it was very good before!).

Hotel surroundings

Restaurants

1 restaurant on site
  • Tangerine
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

House rules

The Palace Hotel Kota Kinabalu takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 80 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay debit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about The Palace Hotel Kota Kinabalu