About this property

Boasting a an outdoor swimming pool and a fitness centre, DoubleTree Resort by Hilton Hotel Penang offers accommodation in Penang. Guests can enjoy meals in the on-site restaurant. Private parking is also available on-site. The air-conditioned rooms are fitted with a safety deposit box, refrigerator and electric kettle. Some rooms offer a terrace. The private bathroom comes with free toiletries. Guests can approach the 24-hour front desk for luggage storage. An indoor play area is available for children and a kid-friendly buffet is offered at the property. At DoubleTree Resort by Hilton Hotel Penang, facilities for disabled guests are also provided. The UNESCO World Heritage Site of George Town is 10 km from DoubleTree Resort by Hilton Hotel Penang, while Tanjung Bungah is 3 km away. The nearest airport is Penang International Airport, which is 20 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Breakfast info

    • Halal, Asian, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Children's playground

    • Billiards


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
1 large double bed
1 extra-large double bed
2 single beds
and
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Nicole
    Malaysia Malaysia
    Very relaxing, loads of chairs and places to chill, great parking lots, wonderful pool
  • Maj
    Malaysia Malaysia
    Staffs we're helpful & efficient. Buffet breakfast sufficient choice
  • Valeriy
    Malaysia Malaysia
    Everything was great. Since the property had to downgrade my room due to some issues with the room I booked, the property gave me a 50% discount on final price.
  • Valeriy
    Malaysia Malaysia
    Everything was great. Since the property had to downgrade my room due to some issues with the room I booked, the property gave me a 50% discount on final price.
  • Yasmin
    Australia Australia
    The staff were amazing, so friendly, super helpful, always smiling and greeting us, easily the best service we have received. Whenever my daughter was upset, they would always offer something and cheer her up! The hotel was lovely. Lots of things...
  • Matthijs
    New Zealand New Zealand
    Double Tree Resort is a well set up hotel with good lobby and eat facilities. The rooms are spacious. Nice location close to Batu Ferringhi market and a short drive from George town. Nice small beach across the road with Miami beach bar.
  • Yi
    Malaysia Malaysia
    Great location, comfortable rooms and great customer service by staffs!
  • Melanie
    Malaysia Malaysia
    All staff were very friendly and helpful. Loved the teddy museum.
  • Richard
    Australia Australia
    Generally great staff excellent. Position was good
  • Alexandra
    Spain Spain
    The staff are so friendly and enthusiastic with the kids. Lots of different high chairs and Baby cutlery and plates.

Property surroundings

Restaurants

1 restaurant on site
  • Makan Kitchen
    • Cuisine
      Malaysian • Local
    • Ambiance
      Family friendly

House rules

DoubleTree Resort by Hilton Hotel Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 300 is required on arrival. That's about £52. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
MYR 121 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
MYR 121 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note from 1 June 2014, a Heritage Tax of MYR 3 per night will be collected upon check-out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MYR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about DoubleTree Resort by Hilton Hotel Penang