Experience world-class service at Hyatt Zilara Cancun - All Inclusive - Adults Only

Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness centre, private beach area and various dining options. The Hyatt Zilara Cancun is the perfect place for an unforgettable stay. With an array of activities offered, guests can enjoy wine tasting and craft-making classes, among other things. Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available. There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

    • Situated in the best rated area in Cancún, this property has an excellent location score of 9.5

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • FREE parking!

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Izzy
    United Kingdom United Kingdom
    No complaints. Staff were super friendly, felt very safe, food was really good
  • Samantha
    United Kingdom United Kingdom
    Absolute perfection! Amazing staff, alcohol, experiences etc!
  • Ahmed
    United Kingdom United Kingdom
    Staff very friendly We loved the food at the buffet to be honest so much variety and some of it cooked in front of you Gym and lap pool were great
  • Afrida
    Canada Canada
    For food, the Spice Buffet and the Marie Maria (Mexican restaurant) were the best. The buffet had fresh food and good variety - I especially liked that they had a daily Asian-style breakfast, it was a nice touch! The fish was the highlight. We...
  • Patricia
    Trinidad and Tobago Trinidad and Tobago
    The choices for all the meals were excellent. The taste was great. The staff made you feel at home. They catered to your every need seamlessly. I recommmend unreservedly. .
  • Daniel
    Germany Germany
    The hotel is very well located, and the rooms are exactly as shown in the photos. The Pohl Beach was truly fantastic. We only tried the breakfast briefly since we mostly ate out, but there was absolutely nothing to complain about. Everything was...
  • Reiko
    Japan Japan
    The view from the swimming pool and my room are both amazing !!!! Also I loved the Pilates class! The instructor Dianna was so fun so that went to the class in the following day. If you like exercise, I highly recommend you to go to this class!...
  • Rebecca
    United Kingdom United Kingdom
    Food, very friendly staff, very attentive, very welcoming on arrival. Choice of restaurants were great, amazing food, favourite was the Mediterranean outside. Very clean, all inclusive was great, 24 hr room service.
  • Natali
    Israel Israel
    Amazing stuff This hotel is amazing because off the people
  • Michael
    Norway Norway
    Nice all inclusive. The food was decent. Quite a lot of entertainment.

Property surroundings

Restaurants

1 restaurant on site
  • Restaurant
    • Cuisine
      International

House rules

Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Resort does not issue refunds for no-shows or early departures.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only