About this property
Comfortable Accommodations: Hotel Puerta Chichen in Piste offers air-conditioned rooms with private bathrooms, bath or showers, and TVs. Guests enjoy free WiFi, terrace access, and pool views. Exceptional Facilities: The hotel features a spa, garden, terrace, restaurant, bar, and a year-round outdoor swimming pool. Additional amenities include a steam room, lounge, and 24-hour front desk. Dining Experience: A family-friendly restaurant serves Mexican, local, and international cuisines with vegetarian, vegan, gluten-free, and dairy-free options. Brunch, lunch, and dinner are available, alongside cocktails. Prime Location: Located 2 km from Chichen Itza and 122 km from Manuel Crescencio Rejón International Airport, the hotel provides free private parking and is highly rated for its swimming pool, garden, and convenient location.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Airport shuttle
- Spa and wellness centre
- Restaurant
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Mathieu
France“Extremely nice garden with trees, fruits, birds and a large swimming pool. Clean room. The staff was very friendly. The location is of course a plus to be at Chichen Itza early.” - Bart
Netherlands“Close to chichen itza. Nice pool. Very clean and beautifully maintained. They have a nice buffet restaurant as well, with sufficient vegetarian options.” - Samantha
Australia“Clean and comfortable room,great location, very close to chichen itza. Has onsite restaurant. Staff were very friendly and caring.” - Isabelle
United Kingdom“Location perfect: very close to Chichen Itza site. Although on the main road, our bedroom was on the back toward the gardens so very quiet. The hotel looks as it has been refurbished recently.” - Luis
Germany“Very comfortable beds and good pillows and good air conditioning. Very neat and pleasant grounds with green areas and lots of well arranged spaces. Very nice swimming pool and a restaurant is also on the grounds. We would definitely...” - Martin United Kingdom“Well located for Chichén Itsá, easy 2 km walk, and near to Pisté town centre. Reasonable price, 1,936 MXN (£77) per night room only. Spacious room with plenty of light. Pleasant staff. Restaurant open for breakfast, lunch and evening, serves...”
- Benjamin United Kingdom“Perfect place to stay for access to Chichen Itza, an easy walk with our 6 and 9 year old. Loved the staff, pool, spacious site. We took the collectivo from Valladolid and they drop you right outside.”
- Hui
Canada“Very good location, 5-10 min driving to cenote and Chichen itza. You can have money exchange there and it is convenient. The ordered breakfast is good.” - Nina
Slovenia“Perfect place to stay if you plan a early morning visit to Chichen Itza.” 
Vinciane
Belgium“The hotel is 5 min from chichen itza. Rooms are big, clean and comfortable. Staff is very nice and helpful. Food is good”
Hotel surroundings
Restaurants
- Puerta Chichen
- CuisineMexican • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Breakfast not provided for children in rooms with breakfast included.
Chichen Mayan Planetarium (Dinner & Show) are not included in the rate and can be purchased on arrival or by calling the property in advance.
