You might be eligible for a Genius discount at Hotel Palacio Azteca. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This hotel offers free shuttle service to and from Tijuana International Airport, which is a 10-minute drive away. Rooms include a safety deposit box. Hotel Palacio Azteca rooms come furnished with a seating area and cable TV. All rooms have air conditioning and ironing facilities. Guests at the Palacio Azteca Hotel can work out in the gym or relax in the outdoor pool. The hotel has a laundry service and a full-service business center including an internet connection and a printer. Dining options at Hotel Palacio Azteca include Ixchel Restaurant and El Agave Bar. The Palacio Azteca is just a few miles from shopping and entertainment options as well as the Tijuana Cultural Center. The United States border is within 5 miles of the hotel.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • American

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hooley
    Canada Canada
    It was clean. The people were kind. It was relatively convenient for our quick stopover between flights.
  • Félix
    Mexico Mexico
    Location, the bathroom, the valet parking, free breakfast.
  • Yanelys
    Cuba Cuba
    Hotel limpio. Personal amable. Bonito jardín y aéreas exteriores. Muy agradable las actividades. Buen hotel.
  • David
    Mexico Mexico
    El personal. Muy amable y servicial. El más servicial que he conocido en tijuana
  • Juan
    Mexico Mexico
    un hotel muy bonito, supero nuestras expectativas y esta en el puro centro de la ciudad
  • Mario
    Mexico Mexico
    Muy buena ubicación , excelente limpieza, y el personal muy atento.
  • Monica
    United States United States
    Great property with attentive staff from Valet to Front Desk. Great location close to airport downtown etc. I have been staying here for years. Feel very safe and my car is always safe as well.
  • Gabby
    United States United States
    Staff, friendliness, buffet, bar area. Super clean rooms, bedding exceptional, comfortable.
  • Donald
    United States United States
    Its a very comfortable and relaxing place to stay. We loved the room. The lobby is spacious and a happy place. Lovely cafe and patio area. Good gym. Bar is great
  • Jesus
    United States United States
    El personal muy bien El mesero del bar demasiado prepotente muy mala atención

Hotel surroundings

Restaurants

1 restaurant on site
  • IXCHEL
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Dairy-free

House rules

Hotel Palacio Azteca takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about £39. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Palacio Azteca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Palacio Azteca