About this property

Located 400 metres from Cozumel’s Main Square, Hotel La Casona Real offers its guests complimentary coffee services, an outdoor swimming pool and luggage storage. Wi-Fi access is available for free. The rooms feature a rustic and colourful décor, cable TV, air conditioning and a private bathroom with shower. Free toiletries are provided. Guest will be able to find a restaurant area within 100 metres from the hotel. Hotel La Casona Real also offers staff help with information about touristic attractions and popular sites to visit around. The ferry dock to Playa del Carmen is a 10-minute walk from La Casona Real and Cozumel Airport is 5 minutes’ drive away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Cozumel, this hotel has an excellent location score of 8.5

    • Breakfast info

    • American


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom
1 large double bed
Living room
1 sofa bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ronald
    United Kingdom United Kingdom
    Breakfast is included in the price quoted on booking.com and was very tasty and substantial. Breakfast is serve in a very pleasant area close to the pool and under a palapa. This was the best thing about the hotel.
  • Richard
    Canada Canada
    Very clean and quiet. Close to the ferrys, water and tourist area. Friendly and helpful staff. The breakfasts were pretty good. Our room was very nice and a good size.
  • Dunja
    Switzerland Switzerland
    The hotel was located close to the centre, the bed was comfortable and the stuff very friendly. I would stay there again.
  • Rachael
    United Kingdom United Kingdom
    staff location breakfast room facilities everything really
  • Brydie
    Australia Australia
    staff were lovely. location was great! breakfast was delicious.
  • Serge
    France France
    Merci à Rosi pour ses ''origamis'' de serviette magnifique, bravo. Personnel compétent, serviable et souriant. Le ménage est fait tout les jours, bonne pression à la douche. Un plus serait d'ajouter une assiette de fruits au petit déjeuner. Je...
  • Aurelio
    Mexico Mexico
    Personal amable,es limpio,es un hotel viejo pero en buenas condiciones
  • Edgar
    Mexico Mexico
    La limpieza, la calidad de la gente, la cercanía de todo,
  • Rodrigo
    Mexico Mexico
    La atención del personal, muy amables las personas que trabajan ahí
  • Ananias
    Mexico Mexico
    La atención les recomiendo que los tour se los consigan los del hotel

Hotel surroundings

House rules

Hotel La Casona Real takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel La Casona Real in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Hotel La Casona Real