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About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is located in Puerto Vallarta's hotel zone, less than 500 meters from the beach. The hotel is less than 4 km from downtown Puerto Vallarta, and the city's airport is a 10-minute drive away. This family-friendly hotel features an authentic Mexican hacienda setting surrounded by tropical gardens and a heated outdoor pool. The Hacienda's spa offers treatments including massages, reflexology, and aromatherapy, and a Tamazcal sauna (services available for an additional fee). The rooms at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive are spacious and feature beautiful Mexican-style décor and views of the gardens. Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive features two restaurants serving Mexican cuisine, a snack bar, and a poolside bar. The beach area is just a 5-minute walk from the hotel, however, we offer a shuttle service for our guests. There is a public access walkway to the beach area with staff ready to guide and assist you.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.1)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 large double bed
1 single bed
and
1 double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Judith
    United States United States
    The music, the bar service, especially the older bar tender with the broken hand (forgot his name) he had outstanding customer service. The waiters at the restaurant were very nice. Everything was straight forward.
  • Sophie
    Mexico Mexico
    All the staff were great and super friendly, great location very near the beach, very generous with the drinks and even had some bagged snacks at the beach bar.
  • Susan
    Canada Canada
    This was a great place to stay! Everyone treated you like family from the moment of check in to the check out. Food was more than adequate with tons of variety. My waiters Cesar, Miriam and Victor were so much fun and went out of their way to...
  • Ramirez
    United States United States
    staff was nice an friendly , pool was nice rooms were comfortable . would stay again .
  • Willow
    Canada Canada
    The food was fantastic at every single meal - and the staff were excellent: kind, friendly and very helpful. The pool was lovely and it was only 5 minutes walk to the beach. The place is very charming - like perhaps it was built in the 1950's....
  • Blanca
    United States United States
    Drinks location hospitality charming place old decor beautiful garden some food ok awesome hot cakes
  • Rachael
    Canada Canada
    Charming traditional Mexican architecture in bustling Puerto Vallarta… this all inclusive hotel was delightful to stay at! The room was clean, had hot water and a nice view over the pool and garden. The buffet was FABULOUS and we found ourselves...
  • Veronika
    Slovakia Slovakia
    Great hotel at great location. This hotel had good restaurants and great location ( not far from the beach ) . Bus stop is very close ( so is the airport ) and 30 mins walk from the city centre.
  • James
    Canada Canada
    Excellent food, easy going, felt like Mexico should feel like before it got all modern and upscale.
  • Michelle
    Nigeria Nigeria
    Great experience. Staff were so friendly and super helpful. We went over the easter holiday so it was slightly crowded. Notwithstanding, service was still top-notch. Great food and the drinks just kept coming. With the help of one of the...

Hotel surroundings

Restaurants

3 restaurants on site
  • Los Portales
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
  • Sabores de México
    • Cuisine
      Mexican
    • Open for
      Dinner
  • La Troje
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly

House rules

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 2 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note bar and restaurant opening times may vary throughout the year.

Hurricane policy 2016: The policy will go into effect once the Mexican National Weather Center issues a hurricane watch to the area of Banderas Bay, Puerto Vallarta.

Anticipated Departures – Clients with early departures due to hurricane threat will receive a certificate for the remaining unused nights. Certificate is non-transferrable and not redeemable for cash. Clients must re-book within 30 days.

No Shows – No show penalties will be waived up to 3 days after hurricane strikes.

Rescheduling – When wishing to postpone their vacation, the Hotels will allow rescheduling without a change fee and will guarantee the original rate to travel by December 20th, 2016, subject to availability. The reservation is not transferrable and any additional guests or nights will be booked at current rate.

Cancellations – There will be no penalties for all passengers scheduled to travel within 72 Hours or less before a hurricane strikes. Guests must cancel through the same channel they booked their trip.

This policy applies to individual travelers only. For group reservations, please contact your Groups Executive.

Special conditions apply for reservations of 6 rooms or more, please contact the Hotel for more information.

This policy is subject to change without prior notice.

• Privileged location of the property 5 minutes from the Puerto Vallarta International Airport, as well as 15 minutes from the center of Puerto Vallarta by car.

• In the surrounding area there are ATMs, pharmacies and convenience stores, as well as a wide variety of restaurants and bars, within a distance of no more than 5 minutes walking.

• We have theme nights and live music. Check with reception for schedules.

• The hotel is located 500 meters from the beach, where you can find lounge chairs and umbrellas, as well as a selection of drinks and dry snacks. In addition, we offer transportation upon request at no additional cost, with a schedule from 10:00 a.m. to 5:00 p.m. Kindly note that the beach is not private.

• To make your stay more pleasant, we have additional charge services such as premium food and beverage menus, spa services, etc. Contact guest services for more information.

• We have additional beds and cribs available at the property (subject to availability), if required, please contact us by this means or at the time of registration.

• Please present official identification or passport at the time of registration. If you are staying with minors, please present CURP or documents that prove family ties and/or permission from the minor's parents.

• Check the dates of your stay, number of registered people, room type, as well as payment and cancellation policies to guarantee your reservation before your arrival.

• If you are looking for a room of a higher category or with a greater number of guests, you will have to pay the difference between the reserved room and the required room at the reception or contact your travel agency.

• We recommend arriving 15 minutes before the check-in time which starts at 3:00 PM, check-out time is 12:00 PM.

FAQs about Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive