Experience world-class service at Grand Velas Riviera Maya - All Inclusive
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Airport shuttle
- Family rooms
- Fitness centre
- Bar
- Private beach area
- Breakfast
Sustainability
EarthCheck Certified
Guest reviews
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Guests who stayed here loved
- Sebastiano
Italy“nice place nice venue, nice staff, good food amazing place where to relax and to enjoy with small kids and family, would love to go back again there” 
Pieter
Belgium“Great relaxing place, amazing food and facilities. Super friendly and helpful staff. Fantastic pools and scenery. Very recommended!”- Anonymous
United Kingdom“the venue is amazing and all the staff where very welcoming, engaging and genuinely cared about how your stay is to see if there is anything they can do better.” - Yuriko
Mexico“La atención del personal, amenidades, instalaciones.” - Nuria Mexico“El servicio es maravilloso, el Hotel está divino, la comida deliciosa”
- Semby10
France“Le personnel très serviable et sympathique. Les restaurants gastronomiques Les équipements” - Joseph
United States“Super friendly staff. Grand Class suites were awesome. Food and drinks were good. The entire property is spotless.” - Irene
Argentina“Todo! La playa, la gente que nos atendió en el hotel, la habitacion” - Silvia Mexico“TODO accesible, limpio, lujoso y confortable y muy amables los trabajadores”
- Naeemah United States“everything was beautiful and looked luxurious. Daniel our concierge was AMAZING. He went above and beyond to keep us happy and having a great time. Ruben the waiter was the best ever. The staff is so attentive at all times. the customer service...”
Property surroundings
Restaurants
- Piaf
- CuisineFrench
- Open forDinner
- AmbianceRomantic
- Frida
- CuisineMexican
- Open forDinner
- AmbianceTraditional
- Azul
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Bistro
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner
- Cocina de Autor
- Open forDinner
- AmbianceModern
- Lucca
- CuisineItalian • Mediterranean
- Open forDinner
- AmbianceRomantic
- Sen Lin
- CuisineChinese • Japanese • Korean • Thai • Vietnamese • Asian
- Open forDinner
- AmbianceModern
- Chaká
- CuisineMexican
- Open forDinner
- AmbianceFamily friendly
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Grand Velas Riviera Maya - All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
