About this property

The family-run Hotel Fenix is just 1 block from Tapachula's Central Park. It offers 24-hour reception, free Wi-Fi and free parking. All rooms have air conditioning and cable TV. Featuring tiled floors, each room has a safe, a desk and a wardrobe. The private bathroom comes with a shower and toiletries. The hotel has a bar and restaurant. Room service is available and there are vending machines for drinks and snacks. Luggage storage and a laundry service are offered at the Hotel Fenix. You can also exchange currency.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Breakfast info

    • American

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jeremy
    United Kingdom United Kingdom
    Large comfortable rooms, very comfy beds & pillows, good AC. Bathroom was fine. Central location but no noise from the street. Easy to store bags there after check out while waiting for our bus. 1pm checkout was useful!
  • Inparadise_lost
    Canada Canada
    One of those places that's way bigger on the inside, which is spacious, high-ceilinged and immaculately cared for.by pleasant and dedicated staff. It's given good reviews for a reason. Well-appointed rooms with everything you need and really comfy...
  • Morales
    Guatemala Guatemala
    Todo normal buenas instalaciones excelente personal. La ubicación está super bien.
  • Abigail
    Mexico Mexico
    Todo, las camas están bien cómodas y el cuarto adecuado para las personas que íbamos
  • Morales
    Guatemala Guatemala
    La limpieza y el personal atentos comprensibles y colaboradores.
  • John
    Guatemala Guatemala
    I need to tell them that i left my glasses in my room, room 17 please keep them for me and ill be back in 3 months. Have back up pair at home. Thanks. JOHN SPEARS.
  • Moises
    Mexico Mexico
    La atención excelente el personal es muy amable y servicial
  • Alejandro
    Mexico Mexico
    Es un buen hotel en el centro de Tapachula muy cómodo
  • Salvador
    Guatemala Guatemala
    Buena ubicación y amplio espacio de las habitaciones
  • Castillejos
    Mexico Mexico
    La comodidad y sobre la cercania del lugar en el çentro de la ciudad

Hotel surroundings

Restaurants

1 restaurant on site
  • Hostal del Rey
    • Cuisine
      American • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Hotel Fenix takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 650 is required on arrival. That's about US$34. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MXN 105.93 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

The property will deny access to the reservation if the guest does not provide a photo identification that matches with the credit card upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of MXN 650 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Fenix