Get the celebrity treatment with world-class service at Sheraton Astana Hotel

Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodation with two restaurants, free private parking and a spa area. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Breakfast info

    • Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Andy_j
    Slovakia Slovakia
    The location is perfect, walkable to almost all highlights of Astana. The bonus: you are literally next to the shopping centre with various shops incl. coffee shops😍 Sheraton Club is worth every euro! The evening snacks is actually proper dinner,...
  • Sugawa
    United Arab Emirates United Arab Emirates
    I highly recommend everyone who wants to stay in Tokyo especially Harajuku/Shibuya/Aoyama. I think this is only one place where meets every aspect of expectations from visitors.
  • Елена
    Kazakhstan Kazakhstan
    Nice and helpful personnel, perfect location, good bar and restaurant
  • Rical
    Turkey Turkey
    Exceptional Location, very friendly staff, especially Aygerim helped me a lot this time 🙏 my room was very clean with good view, swimming pool and spa just a lifesaver. When visiting Astana my no 1 choice.
  • Alibek
    Kazakhstan Kazakhstan
    Style, comfort, staff, cleanness, location, food We have got compliment from hotel, since it was my wifes birthday: free room upgrade and cake. That was very nice
  • Sergey
    Kazakhstan Kazakhstan
    The location is excellent, all main sights are within walking distance. The staff is very friendly and helpful. Breakfast is tasty. I stayed there second time already and I like the level of service this hotel provides.
  • Tony
    United Kingdom United Kingdom
    It's a business hotel, so exactly what you would expect in that sense, but it's a nice business hotel. The staff are outstanding, the building is well-maintained, and the room was comfortable. The breakfast is one of the best hotel breakfasts I...
  • Florian
    Austria Austria
    Very decent hotel, rooms are more like a little apartments with stove and fridge. Rooms and bathroom very spacious and has everything you need.
  • Rocco
    Italy Italy
    Staff is very professional and kind. The hotel is just 10 minutes walk from the center. Staff at the front desk helped me a lot in giving information about taxi and local attractions
  • Anastassiya
    United Kingdom United Kingdom
    We stayed one night on our trip to another city. Staff at the hotel was extremely friendly, pleasant, and impeccably polite. Our room was spacious, modern and clean, with a large and comfortable bed. I highly recommend staying here.

Hotel surroundings

Restaurants

2 restaurants on site
  • Emiliya
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • SALTER'S
    • Cuisine
      European
    • Open for
      Dinner

House rules

Sheraton Astana Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
5 years
Cot upon request
Free
Extra bed upon request
KZT 11,200 per child, per night
6+ years
Extra bed upon request
KZT 11,200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Astana Hotel