Get the celebrity treatment with world-class service at The Ritz-Carlton, Astana

The Ritz Carlton sets the standard in elegance for business and leisure travelers worldwide. We have been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated. Discover the height of luxury at The Ritz-Carlton, Astana. Our 157 well-appointed guest rooms and suites offer breathtaking city skyline views, enveloping you in the enchanting ambiance of the capital. You'll enjoy a restful night's sleep on our signature Ritz-Carlton beds, complete with plush featherbeds and luxurious linens that embody our commitment to excellence. Pamper yourself with Diptyque amenities, and let the little ones feel just as special with Ritz Kids amenities. Our commitment to your comfort is evident in every detail, with allergy-free pillows available upon request and 24-hour in-room dining to satisfy your cravings at any time. At The Ritz-Carlton, Astana, we're dedicated to providing a luxurious experience that will exceed your expectations. Come and discover the magic of our hotel for yourself. Every room at this hotel is air conditioned and is fitted with a flat-screen TV and a mini-bar. Certain rooms feature a seating area where you can relax. The rooms are fitted with a private bathroom. For your comfort, you will find a hairdryer, bathrobes, slippers and free toiletries. Take a dip in our 25-meter heated indoor swimming pool, relax in our jacuzzi, separate saunas and hammam, and stay fit in our spectacular fitness center that's open 24/7 exclusively for our in-house guests. The spa center at Ritz Carlton Astana offers a variety of beauty treatments and massages. The hotel also offers car hire, and there is a business center at the property as well as the luxury shopping mall. For those seeking luxury shopping experiences, Talan Gallery offers a selection of high-end brands. Bayterek Monument is 1969 feet from The Ritz-Carlton, Astana, while Nurzhol Boulevard is 984 feet from the property. The nearest airport is Astana International Airport, 8.4 mi from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

    • Situated in the best rated area in Astana, this hotel has an excellent location score of 9.7

    • Breakfast info

    • Continental

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jacob
    Ireland Ireland
    Pretty much everything. But the biggest highlight has to be the staff, they met our every need and went way above and beyond to make the experience perfect.
  • `david
    United Kingdom United Kingdom
    Excellent location, great breakfast and wellness amenities.
  • Anton
    Russia Russia
    This is a proper Ritz Carlton the way it should be. A new building in the center of the city with everything one could want. If you can afford it, then you should stay with that hotel.
  • Tamás
    Belgium Belgium
    This was my second time in this hotel and they provided exactly same high quality as 3 years ago in every respect. The only thing which disturbed our stay is that on a rooftop of the neighboring building a discotheque was opened and the loud music...
  • Evgenii
    Russia Russia
    I think this is a top hotel in Astana. The staff is friendly, everything is new and clean.
  • Markus
    Austria Austria
    An exceptional hospitality experience — the reception team was warm and welcoming, the rooms and spa were immaculate. I would definitely stay here again.
  • Natalie
    United States United States
    High-end hotel in Astana. Friendly English-speaking personnel. Excellent rooms, Olympic size swimming pool, great hamam and sauna, 24 hours fitness room. TV with CNN and BBC programs+ a number of programs in the different languages- italian,...
  • Sana
    Kazakhstan Kazakhstan
    great staff super helpful and the hotel was very clean and up to the ritz standards
  • Kevin
    United Kingdom United Kingdom
    The rooms were enormous and immaculately furnished. The staff were amazing. Loved the shopping mall attached to the hotel. The gym and Spa were the best I’ve ever experienced and I’ve stayed in a lot of 5 star over the years.
  • Shkodra
    Kazakhstan Kazakhstan
    It’s the best hotel in nd the best staff like never i have see it before amazing i prefer to everyone to go to relax

Hotel surroundings

Restaurants

3 restaurants on site
  • Mokki
    • Cuisine
      Local • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • ӨZEN
    • Cuisine
      American • Local • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Selfie
    • Cuisine
      Local • International • European
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

The Ritz-Carlton, Astana takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
KZT 22,400 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Astana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Ritz-Carlton, Astana