- City view
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
About this property
Mercure Almaty City Center features air-conditioned rooms in Almaty. The property is close to several well-known attractions, 1.2 km from Almaty Central Mosque, a 15-minute walk from Ascension Cathedral and 1.3 km from Gvardeytsev-Panfilovtsev Park. Free WiFi is available throughout the property. The rooms in the hotel feature unique design inspired by local culture and traditional art. All units are equipped with a flat-screen TV with cable channels. Each room is equipped with a private bathroom with a bidet, free toiletries and a hair dryer. The units will provide guests with a desk and a kettle. A continental breakfast is served each morning at the property. International and local cuisine are served in the à la carte restaurant and in the Buffet Room with high ceilings and panoramic windows. At the Lobby Bar guests can enjoy fresh coffee and cocktails. Guests can also benefit from 4 conference rooms. Free access to the rooftop spa and fitness area is provided. Speaking English and Russian, staff are always on hand to help at the 24-hour front desk. Medeo is 15 km from Mercure Almaty City Center. Almaty International Airport is in a 30-minute drive from the hotel, while Almaty Railway Station is only a 12-minute walk away.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Free parking
- Fitness centre
- Non-smoking rooms
- 24-hour front desk
- Bar
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Bassam
Oman“Great location, very friendly welcoming helpful staff. Nice modern room.” - Raymond
United Kingdom“Very clean and lovely decor & furnishings. Breakfast good selection.” - Roza
Russia“There is really nothing to complain about- location, clean and new super comfortable room, highly recommend” - Tanya Russia“The best place. I’m in love. And I’m surprised it is estimated for 4 stars only 😊”
- Hemant
India“centrally located, walking distance to shops, restaurants , events, parks. Breakfast is very good , well -spread. Staff is helping, mostly knew English. In Hotel, Restauant food if quite good. Reception area and relax sitting area near the Bar is...” - Ekaterina United Kingdom“Friendly and welcoming atmosphere, comfortable and impeccably clean. The bed was exceptionally comfortable, and the breakfasts were enjoyable as well.”
- Tony United Kingdom“A good business hotel in downtown Almaty. Really excellent staff, who were consistently friendly and helpful. Good breakfast, not conventional and not really outstanding in any way. Overall a good option for Almaty, without quite being...”
- Huzaifa
United Arab Emirates“Great place to stay. Very clean. The rooms are spacious. Breakfast was good. The reception staff was very co -operative at check out time Recommended for business travelers and family as centrally located and convienent.” 
Pavan India“Excellently appointed superior suite Room, responsive staff, well located hotel, walking distance to several good eateries, Arbat street, beautiful parks etc.”- Yasmin Oman“Excellent location in the center with everything around you - the staff were helpful- special thanks to Kallibek for the support with changing rooms when faced with noisy guest next door - they were very considerate of elderly people”
Hotel surroundings
Restaurants
- GOURDET
- CuisineMediterranean • Local • European
- Open forBreakfast • Lunch • Dinner
- AmbianceTraditional • Modern
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Mercure Almaty City Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
