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About this property

Comfortable Accommodations: East Palace Hotel in Almaty offers family rooms with air-conditioning, mountain or city views, and modern amenities including free WiFi, minibar, and soundproofing. Each room features a work desk, dining table, and private bathroom with free toiletries. Dining and Leisure: Guests can enjoy a buffet breakfast, dine at the on-site restaurant, and unwind at the bar. The hotel provides an outdoor seating area, room service, and luggage storage. Additional facilities include a lounge, lift, and 24-hour front desk. Prime Location: Located 12 km from Almaty International Airport, the hotel is a short walk from Vosmoye Chudo Sveta Water Park. Nearby attractions include Gvardeytsev-Panfilovtsev Park (2.5 km) and Ascension Cathedral (2.6 km). Guests appreciate the attentive staff, room cleanliness, and value for money.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.2)

    • Breakfast info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Charlie
    United Kingdom United Kingdom
    Very friendly and helpful staff. Extremely comfortable and also convenient for accessing Almaty via Yandex taxi app, which is very easy to use and the response time of taxi is excellent.
  • Gordon
    Kazakhstan Kazakhstan
    Good location and clean rooms. Staff at the recreation extremely welcoming and professional.
  • Ali
    United Arab Emirates United Arab Emirates
    The hotel location was very centric to all the places and reachable by taxi within a range of 5-10min. The reception staff was very accommodating as we reached the hotel at around 0900hrs and they gave us the room by 1030hrs which was really...
  • Beijia
    Australia Australia
    Close to the airport . Clean and comfortable bed . Good value for money . Friendly staff who would go out of the way to help you . Good restaurants though only tried two dishes they were very good .
  • Khaled
    Saudi Arabia Saudi Arabia
    One of the most important things about hotels is the reception, and this hotel is distinguished by its helpful and friendly staff, especially Ms. Ayana, who is excellent at her work and quick, so a special thanks to her. The hotel is also clean,...
  • Diego
    Spain Spain
    The overall experience is good the rooms are clean and spacious
  • Mot
    Romania Romania
    The stay was pleasant and the staff was nice. Malika, one of the staff member was very helpful, kind and proficient in English
  • Siddharth
    India India
    Budget friendly accommodation, along with complementary breakfast.
  • Reshma7894
    United Arab Emirates United Arab Emirates
    We had an exceptional Stay...location was good...room was too big...all facilities were there...grant breakfast.... Value for money.. The room was absolutely spotless, beautifully designed, and equipped with everything we needed for a comfortable...
  • Amit
    India India
    Superb hotel on very nice location hotel rooms have lovey hill view and they have a good breakfast

Hotel surroundings

Restaurants

1 restaurant on site
  • Ресторан #1

    No additional info available

House rules

East Palace Hotel takes special requests - add in the next step!
Check-in
From 13:00 to 19:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
KZT 5,000 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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FAQs about East Palace Hotel