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About this property

Comfortable Accommodations: Hotel Sapphire in Mombasa offers air-conditioned rooms with private bathrooms, balconies, and free WiFi. Each room includes a work desk, TV, and wardrobe, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool and a pool bar. The hotel provides a 24-hour front desk, paid on-site parking, and a seating area with a sofa. Prime Location: Located 11 km from Moi International Airport, the hotel is a short walk from Mombasa Train Station and close to attractions such as Uhuru Garden and Fort Jesus. Guest Satisfaction: Highly rated for its attentive staff, convenient location, and breakfast provided by the property.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Travelbook Hotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Veronica
    United Kingdom United Kingdom
    Perfect location . Staff were incredibly helpful especially Brenda who ensured we had a smooth return journey to the airport . Room was spacious and provided a high standard of amenities .
  • Rachael
    Malta Malta
    The staff are incredible, great service and they are very friendly. Beds are comfy and the rooms very clean. Location is great too!
  • Charles
    Kenya Kenya
    The room I stayed in was great in all aspects. The staff were great, the check in and check out process was very efficient. The location of the hotel is very ideal for work. Very easy to access
  • Luca
    Italy Italy
    Very nice hotel, rooms very big and bed is comfortable. We arrived late at night and left early morning, so can not evaluate other factors.
  • Jordan
    Spain Spain
    Ok...this was from far the best cuatomer service I've had when it comes to hotels that I've stayed at (and I've travelled a lot). These people are simply outta this world! Incredibly warm people, attentive to details, helpful in every way, etc...
  • Stephen
    Australia Australia
    The staff were very friendly and helpful. When we asked for a late check we received a smile and a "no problem". The room was large and very comfortable and the breakfast was good. However above all we will remember the wonderful staff.
  • Murtaza
    Tanzania Tanzania
    Good location. Room ambience is good. The staff are very professional and caring. One of them Wanjiku! She provides exceptional customer service.
  • Rachel
    Ireland Ireland
    The staff were so helpful and friendly, they really made our stay so pleasant. The food in the Indian restaurant at the hotel is excellent and the fresh coconut at the bar is delicious!
  • Gathii
    Kenya Kenya
    When I was booking, I thought it was bed and breakfast, so I was disappointed. On check in I was handled very well by Salome and Samuel. Fidelis also assisted me in getting a taxi when I needed to go out. Wanjiku and Samuel were also pretty...
  • Sara
    United Kingdom United Kingdom
    A sign of excellent quality is not always about having 5 stars but how hotels and staff deal with problems and provide customer service. There is no doubt that by this measure Hotel Sapphire are top class. One or two issues were dealt with...

Hotel surroundings

House rules

Hotel Sapphire takes special requests - add in the next step!
Check-in
From 14:00 to 21:00
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 years
Extra bed upon request
Free
4 - 12 years
Extra bed upon request
US$45 per child, per night
13+ years
Extra bed upon request
US$75 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

FAQs about Hotel Sapphire