West Downs - The Heritage Resort

–Great location - show map
Scored 8.3
Rated very good

Staff

8.8

About this property

Comfortable Accommodations: West Downs - The Heritage Resort in Ooty offers family rooms with private bathrooms, garden views, and modern amenities. Each room includes a tea and coffee maker, minibar, and free WiFi. Dining Experience: The family-friendly restaurant serves British, Indian, American, Italian, and international cuisines. Breakfast options include continental, American, buffet, and full English/Irish. Additional facilities include a bar, coffee shop, and outdoor seating area. Leisure and Entertainment: Guests can relax in the garden or terrace, enjoy evening entertainment, and utilise the outdoor fireplace. The resort also features an indoor play area, outdoor play area, and a minimarket. Convenient Location: Located 97 km from Coimbatore International Airport, the resort is a short walk from Ooty Bus Station and 500 metres from Ooty Railway Station. Nearby attractions include Ooty Lake and Rose Garden, each 3 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Family rooms
  • Free parking
  • Free WiFi
  • Restaurant
  • Room service
  • Non-smoking rooms
  • BBQ facilities
  • Bar
  • Tea/coffee maker in all rooms
  • Breakfast

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

    • Free private parking available on-site

    • Activities:

    • Evening entertainment

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anagha
    India India
    “Excellent, but there was staff shortage perhaps, hence service was slow. Food was good.”
  • Pramod
    India India
    “The staff was very courteous, rooms very beautiful and specious , beautiful British architecture of the property gives unique experience, walls of the hallway are adored with old newspaper articles dating back to 1898 reading them was fascinating...”
  • Khader
    Saudi Arabia Saudi Arabia
    “Very good Victoria style resort and quite close to Ooty Commercial street and other tourist attractions. Good breakfast with sufficient variety. Good staff and a excellent front desk manager Mr. Sakthi Comfortable beds. In all a great stay of 3...”

Property surroundings

Restaurants

1 restaurant on site
  • Commonwealth Multicuisine Restaurant
    • Cuisine
      American • British • Indian • Italian • Mediterranean • Mexican • Middle Eastern • Pizza • Thai • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free

House rules

West Downs - The Heritage Resort takes special requests - add in the next step!
Check-in
From 12:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
Rs. 1,500 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Hot Water Timings are Morning 06 AM to 11 AM and evening 6 PM to 11 PM.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform West Downs - The Heritage Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about West Downs - The Heritage Resort