Get the celebrity treatment with world-class service at JW Marriott Hotel Surabaya

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodation, with exquisite European décor, outdoor pool and a fitness centre. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A minibar, tea/coffee maker and free bottled water are provided. En suite bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business centre. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness centre. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savoury delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hazlynda
    Singapore Singapore
    Everyone from the doorman, reception, waitress and cleaner.. all are so friendly and very polite.
  • Kkp
    India India
    Fabulous 22nd floor residence Attentive staff & superlative facilities.
  • Jaswant
    Singapore Singapore
    It was clean. The staff are very helpful, attentive and polite. Service was excellent.
  • Rosita
    Brunei Darussalam Brunei Darussalam
    Room is spacious, well lit I really love it, the room Is bright , easy to look for stuff. Very comfortable bed. Bkfast was really good!!!
  • Markus
    Finland Finland
    Location. The gym was actuall a gym, very good. Pool area is also very good.
  • User_name
    Austria Austria
    Check-in team great! Early Access and late checkout was possible Super pool Great gym and wellness area
  • Karuna
    Singapore Singapore
    Superb skyline view. Good location. Food was awesome especially breakfast.
  • Jayden
    Australia Australia
    The food at the different restaurants. Our favourite was the steak restaurant. Executive lounge was pleasant. plenty to see and do around the property
  • Yoan
    Poland Poland
    The location, breakfast, and staff are all perfect
  • User_name
    Austria Austria
    checkin an and check out was very very easy going and the friendly staff i want to mention extra -->Sonia ! she was very helpful and she could give me (for extra costzs of course) a early checkin and a late checkout ! i will come back for sure...

Hotel surroundings

Restaurants

4 restaurants on site
  • Pavilion Restaurant
    • Cuisine
      Indonesian • Pizza • Sushi • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Tang Palace Chinese Restaurant
    • Cuisine
      Chinese • Asian
    • Ambiance
      Family friendly • Modern
  • Uppercut Steakhouse
    • Cuisine
      French
    • Ambiance
      Modern • Romantic
  • Imari Japanese Restaurant
    • Cuisine
      Japanese
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

JW Marriott Hotel Surabaya takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
Rp 605,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

FAQs about JW Marriott Hotel Surabaya