- City view
- Swimming Pool
- BBQ facilities
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Comfortable Accommodations: Four Points by Sheraton Surabaya in Surabaya offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests can enjoy a swimming pool with a view, fitness centre, restaurant, bar, and free WiFi. Additional amenities include a kids' pool, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Indonesian cuisine with halal, vegan, gluten-free, and dairy-free options. Breakfast includes local specialities, warm dishes, fresh pastries, and more. Prime Location: Located 21 km from Juanda International Airport, the hotel is near attractions such as House of Sampoerna (8 km) and Surabaya Zoo (9 km). Free private parking is available.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Free WiFi
- Airport shuttle
- Family rooms
- Free parking
- Fitness centre
- Room service
- Restaurant
- Bar
Guest reviews
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Guests who stayed here loved
- Nungky
Indonesia“The room...the view...the restaurants...everything is good All the staff is super kind...i feel like home everytime come here” 
Wakiniki Indonesia“Many to pick! From the exceptional location, ample parking space, very friendly staffs, quiet hallway, clean and comfortable room, great amenities, great food, and much more. Almost everything are exceptional!”- Anders
Belgium“Very friendly and helpful staff. Excellent breakfast and nice rooftop Comfortable bed” - Dato
Brunei Darussalam“The staffs are marvelous all round and especially at the restaurant. Special thanks to them and Chef Judi who promised us with special menu and truly delivered this morning” - Kai
Australia“The most attentive and kind staff at any hotel I've ever stayed at. My partner and I were getting married during our stay and even though it wasn't at the hotel itself they still congratulated us and provided us a small gift. It's also the best...” 
Norafendi
Singapore“The stay was exceptional. The staff in Djaman Doloe are all well trained and service orientated. The rooms were lovely aside from the leaking vanity top sink and shower room tiles grouting unscrub which makes it look unhygienic.”- Elaine Singapore“Location is great, connecting to Pakuwon Mall makes shopping easier. Love the breakfast, particularly Indonesian foods, fresh juices, traditional healthy Jamu, etc. the staffs are all very friendly and helpful.”
- Guoyan
Germany“I want to point out the nice friendly service of the reception staff- Mr. Dika . The room is very clean and comfortable” - Agamemnon Australia“Hotel was very central and part of the shopping centre.”
Ivan
Italy“Room and breakfast were perfect. The position is very good, upon Pakuwon Mall which has supermarket, restaurants, shops and facilities. The stuff fulfilled all my requests. Recommended”
Hotel surroundings
Restaurants
- Djaman Doeloe
- CuisineIndonesian
- Open forBreakfast • Dinner
- AmbianceModern
- Dietary optionsHalal • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Four Points by Sheraton Surabaya, Pakuwon Indah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
