About this property

Situated on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Centre is next door to the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Doubletree by Hilton, Axiom Hospitality
Hotel chain/brand
Doubletree by Hilton

Property highlights

    • Top location: Highly rated by recent guests (8.3)

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
2 single beds
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 5 third-party sustainability certifications.
  • Green Key (FEE)
    Green Key (FEE)
  • Green Tourism
    Green Tourism
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kim
    United Kingdom United Kingdom
    It was our Anniversary and we got upgraded to a lovely suite.
  • Doreen
    United Kingdom United Kingdom
    Staff were 1st class, extremely courteous and very helpful
  • Steven
    United Kingdom United Kingdom
    I liked the location the staff sobina & Navid were great.made me feel welcome food was great nice staff at the breakfast nice water front seats to which is great ill book again if carnival on next year
  • Eleanor
    United Kingdom United Kingdom
    I liked that it was on the river and close to a DLR station and the Excel Arena.
  • Amanda
    United Kingdom United Kingdom
    The staff were really welcoming and kind to us. The room and food were excellent.
  • Edita
    Lithuania Lithuania
    Everything exept location, vegan options for breakfast
  • Ignis
    United Kingdom United Kingdom
    The ambience was everything and the warmth of the staff as well.
  • Amanda
    United Kingdom United Kingdom
    Extremely comfortable bed and pillows. Warm welcome and helpful staff
  • Nicola
    United Kingdom United Kingdom
    Nice and clean, not central London but overground stop 6 mins walk away. Warn cookies on arrival. We eat at the bar restaurant and the food was lovely.
  • Paul
    Australia Australia
    When we arrived at the Hotel we were greeted very friendly. We were also given cookies, which we enjoyed very much. Added bonus on the day we were leaving we were given more of the cookies to enjoy at the airport. We just wanted to be close to...

Hotel surroundings

Restaurants

2 restaurants on site
  • The Salt Port Restaurant & Delicattessen
    • Cuisine
      British
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free
  • The Bidder & Co Lounge
    • Cuisine
      British
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

DoubleTree By Hilton London Excel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

A credit or debit card authorisation of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about DoubleTree By Hilton London Excel