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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Set in Los Cristianos, Hollywood Mirage - Excel Hotels & Resorts provides a terrace, bar and an all year round outdoor swimming pool. This hotel offers free shuttle service to the city centre and a 24-hour front desk. International cuisine is served at the restaurant. All units are fitted with a flat-screen TV with satellite channels, oven, a coffee machine, a bath and a wardrobe. Each room is equipped with a kettle, while all rooms are equipped with a kitchen with a microwave and a toaster. The rooms at the hotel come with a seating area. A buffet breakfast is available each morning at the property. Cycling is among the activities that guests can enjoy near Hollywood Mirage - Excel Hotels & Resorts. Playa de las Americas is 2.5 km from the accommodation, while Puerto de la Cruz is 80 km from the property. The nearest airport is Tenerife Sur Airport, 12 km from Hollywood Mirage - Excel Hotels & Resorts.

Distance in property description is calculated using © OpenStreetMap

Onahotels
Hotel chain/brand

Property highlights

    • Breakfast info

    • Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Carol
    United Kingdom United Kingdom
    Lovely pools and pool bar at adjacent hotel.Studio was spacious and well equipped.
  • Jonathan
    United Kingdom United Kingdom
    I enjoyed everything, the staff were amazing and the food delicious
  • Alan
    Ireland Ireland
    Excellent efficient check-in process and WhatsApp messaging for quick responses to queries. Regular Housekeeping in apartment, and cleaning staff were excellent (very accommodating to our needs)
  • Glen
    Ireland Ireland
    Excellent hotel for a family holiday. Had everything you needed and more
  • Iryna
    Ukraine Ukraine
    Excellent hotel, always friendly staff. Very tasty and varied food. There is a free bus to the beach, entertainment for children. The holiday was wonderful
  • Anushan
    United Kingdom United Kingdom
    Excellent property and value for money Very friendly staffs
  • Janice
    United Kingdom United Kingdom
    Clean & tidy, nice size room with plenty of space. Free shuttle bus to & from the beach, shops on site & close by
  • Mark
    United Kingdom United Kingdom
    Studio was surprisingly large and very clean and our balcony overlooked the pool, very nice! The hotel was quiet at night abd the blackout curtains were great!
  • Wirtzfeld
    United Kingdom United Kingdom
    The atmosphere and activities for children were great. Victor, the lifeguard at pool 3, was fantastic and made our stay so much more enjoyable. The reception staff were also fantastic and so helpful.
  • Kevin
    United Kingdom United Kingdom
    Big property , clean , nice rooms. Good views and good pools

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Restaurants

1 restaurant on site
  • El Bistro
    • Cuisine
      International
    • Ambiance
      Family friendly

House rules

Hollywood Mirage - Excel Hotels & Resorts takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 100 is required on arrival. That's about £86. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Pool towels have an additional cost.

Please note when booking 6 rooms or more, different policies and additional supplements may apply.

When booking half board or full board, please note that drinks are not included.

The hotel has a free gym available exclusively for guests over 18. Opening hours are 8:00 a.m. to 9:00 p.m. daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hollywood Mirage - Excel Hotels & Resorts