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About this property

Reliable info:
Guests say the description and photos for this property are accurate.

Located 1.5 kilometres from the beach, this family friendly hotel has much to keep you active and outdoors, and a great pool to relax in the sunshine by. Playa de las Américas is set a short journey from Aparthotel Neptuno Costadeje. Guests at the aparthotel also have discounts at the spa and sports centre, 300 metres away. Enjoy your holiday at your own pace with the property’s great balance of self-catered accommodation complemented by great facilities. You can cook basic meals in the well-equipped kitchen of your apartment or take the night off and dine in the Neptune’s onsite restaurant. The property has badminton and volleyball facilities. Children will have fun and make friends in the play area while grownups will like the traditional-style bar with plenty of seating. Challenge yourself to a workout in the property’s gym before treating yourself to a relaxing massage.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
4 single beds
4 single beds
2 single beds
and
1 sofa bed
4 single beds
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Juliet
    United Kingdom United Kingdom
    The staff are very friendly and always ready to help where they can. The facilities are very good. You are in your own space, and it feels more like home. Even if they don't speak English, they make sure they help. Beautiful island to visit with...
  • Karen
    United Kingdom United Kingdom
    Large spacious apartment, very clean, friendly staff, lovely pools
  • Emily
    United Kingdom United Kingdom
    Good price good sized room comfy beds nice food pool areas and staff
  • Gary
    United Kingdom United Kingdom
    It was our second time staying here and we are already planning another visit. Fantastic little place. Pools great. Rooms great. Overall great value for money. Staff all very friendly and helpful. Can't wait to go back!
  • Richard
    United Kingdom United Kingdom
    Budget friendly two bed apartment just outside the main drag. Great breakfast and a nice chilled out pool vibe
  • Carolyn
    United Kingdom United Kingdom
    Loved the small friendly main pool area and bar, played great music (there was a separate quiet pool for those who dont like music when relaxing round the pool)
  • Lauren
    United Kingdom United Kingdom
    Good location, accommodate for late check in, luggage storage, nice bar and environment - apartment was lovely, had everything I needed.
  • Aideen
    Ireland Ireland
    24 hour reception desk, great elevated sea views, large apartment with balcony, good sized kitchen and coffee percolator. Two nice pools, well kept grounds.
  • Muimba
    Ireland Ireland
    Review: I had a fantastic stay at Aparthotel Neptune Costadeje! Sergio and Andrey were incredibly helpful, suggesting the best things to do in Tenerife and guiding me on where to find the nearest supermarket and the easiest ways to reach...
  • Walker
    United Kingdom United Kingdom
    Really enjoyed our stay room was very clean and spacious

Property surroundings

House rules

Aparthotel Neptuno Costadeje takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about £129. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroCash
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note a deposit of EUR 20 is required for the TV remote control.

Private parking is located 15 metres from the hotel and carries a EUR 40 surcharge per week. Prices may vary depending on the time of year and parking must be reserved in advance.

Please note that the property reserves the right to pre-authorise credit cards prior to arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Aparthotel Neptuno Costadeje in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

License number: A38/4.38600

FAQs about Aparthotel Neptuno Costadeje