You might be eligible for a Genius discount at JAZ Neo Saraya Palms. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Overlooking pool and golf and surrounded by the Makadi Golf Course, JAZ Neo Saraya Palms offers Suites and Studio with furnished balconies. It has an outdoor pool and a Makadi Spa. The air-conditioned suites feature modern décor. Each offers a living room with a dining area and a flat-screen TV. They also include a minibar and kitchenette with a fridge. Guests can dine out in a number of gourmet restaurants at local Madinat Makadi. Drinks can be served at the central pool bar. The hotel has free limited WiFi in public areas and rooms and chargeable high speed WiFi. Car rental and tour excursions can be arranged. Hurghada Airport is a 30-minute drive from Jaz Makadi. Souk Makadi, the popular shopping area, is within 10 minutes’ walk away from the hotel. Airport shuttle service is available upon request.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Jaz Hotel Group
Hotel chain/brand
Jaz Hotel Group

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • Vegetarian, Vegan, Halal, Gluten-free, Buffet

    • Free private parking available on-site

    • Activities:

    • Golf course (within 3 km)

    • Spa and wellness centre

    • Children's playground


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
2 extra-large double beds
1 large double bed
2 single beds
and
1 extra-large double bed
and
1 sofa bed
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Star Hotel Programme
    Green Star Hotel Programme

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Shamel
    Egypt Egypt
    Great staff.. Nice beach and water park... Spacious Clean Rooms... Good food... Much thanks to Mr. Mahmoud, Mr. Hamada, Mr. Ghareeb... And all staff
  • Alina
    Denmark Denmark
    The place is very peaceful and atmospheric, with warm, clean, and beautiful water in the pool. There are only a few people, and everything around is very clean. The main highlight of the hotel is the wonderful staff.
  • Mohamed
    Egypt Egypt
    Staff was very freindly Resturant didn't have more varity but the food was very delicious hotel was very quit place
  • Shaalan
    Egypt Egypt
    First off all the staff are friendly and helpful. Starting with Mahmoud Abdelaziz (who was actually in leave but still managed to accommodate our requests) and Gharib at the Front office. The restaurant staff who were eager and friendly. And of...
  • Louiza
    Germany Germany
    Everything was amazing and specially thanks for Hamada working at reception
  • Sherif
    Egypt Egypt
    Aqua park, entertainment and the quality of services.
  • Mohamed
    Egypt Egypt
    Everything was amazing ,calming atmosphere, the staff very welcoming and helpful , the food was great and with a good varity ,and the room was clean and the housekeeping was very responding ,thanks for helping in making our vacation memorable.
  • Elkareemy
    Egypt Egypt
    Speacial Thanks to Mr Mostafa at reception, he was very helpful
  • Koncz
    Hungary Hungary
    Nice, clean hotel, tasty food, kind personal. Moustafa on reception very helpfull and professional.
  • Irina
    Egypt Egypt
    We enjoyed our mini vacation so much, warm welcome, nice studio 1423, tasty food, quite atmosphere, the beach is fantastic 😀 Will be back soon!

Property surroundings

Restaurants

1 restaurant on site
  • Shams Main Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Dairy-free

House rules

JAZ Neo Saraya Palms takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guest can enjoy free access to Makadi Waterpark until 31st October 2025.

Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.

Kindly note that birth certificates need to be presented upon check-in for children accompanying guests.

Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted.

When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime.

For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment.

For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment.

Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JAZ Neo Saraya Palms in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about JAZ Neo Saraya Palms