- City view
- Pets allowed
- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at Four Points by Sheraton Cuenca
Four Points by Sheraton Cuenca Hotel is within the largest shopping center in the city, Mall del Río with direct access to more than 200 stores, food court and cinemas. Just a few steps from the Convention Center. 7.3km away from Mariscal La Mar airport. All rooms include a private bathroom with shower, hairdryer and free amenities. Also air conditioning, 40 ”LCD TV with cable, coffee maker, safety box, ironing board and iron. The reception and Room service is 24 hours. Access available for people with disabilities. It offers a Bussiness Center, gym on the terrace of the Hotel, swimming pool with a nice view of the city, sauna, Turkish, whirlpool. The Hotel is 2.2 km from the Tomebamba River. 2.5 km from the Pumapungo Museum, 10 minutes from the Historic Center, 5 minutes from the Mirador de Turi, 15 minutes from the Thermal Baths.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Restaurant
- Tea/coffee maker in all rooms
- Bar

Guest reviews
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Guests who stayed here loved
- Denis
Slovenia
“A great hotel, but a bit outside the city. For business, it is great as it is easy to get to along as it sits along the Panamericana. But it is off the touristy track. There is a nice observation point very close with a spectacular view of Cuenca.” - Humberto
United States
“I have stayed twice at this location while in Cuenca. Not disappointed, food was excellent !!” - Maria
Spain
“I like the gym, the pool, the sauna Food was Ok, but they should take improve in backery(kind of breads and handmade cakes?” - Armando
Ecuador
“Las instalaciones, la limpieza pero sobre todo la atención fue de excelencia, muy buena localización, estratégica y una ciudad hermosa.” - Eduardo
Ecuador
“Muy buen desayuno, variado. El área de la piscina es muy bonita, la piscina tiene la temperatura ideal.” - Marcia
United States
“Staff, facilities, breakfast, and cleanliness. Great access to the mall!” - Carol
Ecuador
“Piscina con vista excepcional y temperatura del agua adecuada” - Daniel
Ecuador
“Exelente hotel para ir en familia. A los niños les encantó la piscina, la ubicación es muy buena y el desayuno excelente.” - Zurita
Ecuador
“La amplitud de la habitaciones, las camas grandes, climatizado, el desayuno, las áreas húmedas” - Jaime
Peru
“Buena variedad en el desayuno y magnifica vista de la ciudad. Fácil movilizarse, entorno seguro.”
Hotel surroundings
Restaurants
- Cook's
- CuisineLocal • International • Latin American
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsVegetarian • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.





The fine print
Please note there is a service surcharge of USD $1.68 per night per room (includes taxes).
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.