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About this property

Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace. Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower. Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available. The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Continental, Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
1 extra-large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Trevor
    United Kingdom United Kingdom
    great selection of pools, nice breakfast and food in the restaurants was good. Free pool tables and football tables.
  • Georges
    France France
    This hotel sits on a large property, we stayed in a room with a small thermal pool in a garden visited by plenty of birds. The location is very quiet, the room is large, the personnel helps a lot on any issue. We were able to do a small laundry,...
  • Gareth
    France France
    Well laid out and enough space not to feel crowded. The gardens are beautiful and impeccably kept.
  • Chris
    United Kingdom United Kingdom
    The location was amazing and the private jacuzzi was great!
  • Gillian
    United Kingdom United Kingdom
    Amazing facilities, wonderful and helpful staff, but rooms a little dated
  • Chris
    United Kingdom United Kingdom
    It was a very comfortable stay and the staff were extremely helpful and welcoming. The food was good in the restaurant which accommodated a lot of people. The weather was very wet during our stay and with no heaters in the room it was very...
  • Wendy
    Canada Canada
    The staff at the lodge were very welcoming and friendly. We enjoyed walking around the beautifully manicured grounds as well as spending time in the various pools. Our room was on the small side but comfortable. The buffet breakfast had great...
  • Ahsan
    United Kingdom United Kingdom
    Comfortable room and laid back, relaxed environment. Especially liked the direct access to the lush gardens from the room. Lovely to wake up to. There are thermal springs on premises which are great start or end to the day. The location is also good.
  • Sharon
    Costa Rica Costa Rica
    This is the second time we are at the Vulcano Hotel. The hot springs in the hotel are great and the possibility to use the hotel services before checking in to the rooms and after checking out is the best option in the area. The room was clean. ...
  • Sophie
    United Kingdom United Kingdom
    Thermal pool in garden was lovely Room nice and clean

Hotel surroundings

Restaurants

1 restaurant on site
  • Surá Bar & Bistro
    • Cuisine
      Japanese • Local • International • Latin American
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian

House rules

Volcano Lodge, Hotel & Thermal Experience takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Volcano Lodge, Hotel & Thermal Experience