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About this property
Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Free parking
- Family rooms
- 24-hour front desk
- Room service
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Juan
Guatemala
“La buena atención de sus recepcionistas y personal de restaurante” - Datty
Venezuela
“Buena opción pueden mejorar más las instalaciones y se postula como una gran opción” - Fernavas
Ecuador
“Comodidad, limpieza, personal amable, calidad de comida, ubicación.” - Figuera
Venezuela
“La habitación muy cómoda y amplia, las instalaciones muy bonitas, el desayuno excelente. Todo el personal es muy amable, especialmente Andres, agradecemos mucho su atención.” - Nathaly
Colombia
“Me encanta el desayuno y las camas son muy cómodas” - Blanca
Colombia
“Todo muy limpio y el desayuno DELICIOSO ♥️ volveré pronto” - Willian
Spain
“Buena ubicación, habitaciones cómodas, buena Atención . Recomendado 100%” - Leonardo
Uruguay
“Excelente el hotel la piscina buena y el personal del desayuno exclente” - Ricardo
United States
“Been staying at Tonchala the past 4 years. Same staff. Same top service and clean property.” - Yois
Venezuela
“Está muy bien ubicado las habitaciones son amplias y el desayuno es muy bueno y variado. El Colchón y las almohadas muy cómodos igual que la lencería de calidad”
Hotel surroundings
Restaurants
- Restaurante #1
- CuisineLatin American
- Open forBreakfast • Lunch
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
License number: 15839