About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, city views, and modern amenities. Family rooms and ground-floor units offer additional comfort. Dining and Leisure: The family-friendly restaurant serves brunch, lunch, dinner, and high tea in a modern ambience. A bar and coffee shop provide relaxing spaces. Free WiFi is available throughout the property. Convenient Location: Located 6 km from Camilo Daza International Airport, the hotel is a 5-minute walk from Cucuta Public Library. Nearby attractions include Comfanorte Ecopark at 3.1 km. Guest Services: Guests benefit from a paid shuttle service, lounge, public bath, lift, 24-hour front desk, concierge, and tour desk. Free on-site private parking and full-day security enhance the stay.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

ibis
Hotel chain/brand
ibis

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
and
1 sofa bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ciaran
    Colombia Colombia
    Comfortable bed, great shower, good location and 24 hour bar
  • Angarita
    United States United States
    Las almohadas estaban un poquito incomodas. De resto genial! Muy limpio
  • Maritza
    United States United States
    Front desk team helped us find transportation to Chinácota. ATM and pharmacies around the corner. Shopping center at a walking distance.
  • Eleonora
    Uganda Uganda
    All great, from the staff to the room. All new and very clean, it has been a pleasure to stay there. Also, the breakfast is buffet style and can meet the taste and needs of different guests.
  • Enrique
    United Arab Emirates United Arab Emirates
    I loved the staff especially Valentina, she was kind and helpful.
  • Manuel
    Venezuela Venezuela
    Atención del personal, relacion precio calidad, limpieza de las habitaciones y la tranquilidad dentro de la habitación.
  • Carmen
    Colombia Colombia
    Ya me he hospedado y está es mi tercera vez. Una experiencia muy agradable y su personal muy honesto y atento.
  • Elio
    United States United States
    El personal, muy atento, y la habitación limpia y cómoda, solo que en esta oportunidad el secador de cabello no funcionó habitación 952
  • Fernando
    Panama Panama
    Ibis Cucuta es un buen hotel con buena relacion calidad/precio muy recomendable
  • Laguado
    Colombia Colombia
    Siempre dispuestos a colaborar. Muy buena atención. Hice el check out del hotel el día miércoles y el día viernes volví para preguntar si podian guaradar mi equipaje ya que habian cambiado mi vuelo a la noche, ellos sin ningun problema accedieron...

Hotel surroundings

Restaurants

1 restaurant on site
  • IBIS KITCHEN CÚCUTA
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern

House rules

ibis Cucuta takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional tax (VAT) of 19%. This additional charge (VAT) is not included in the hotel rates and must be paid separately. Subsection 2 of paragraph 1 of Decree 297 of 2016 establishes that the exemption will apply to the original passport, Andean card or Mercosur card with the following entry and stay permit stamps:

• Entry and Permanence Permit (PIP): Permit granted by the Colombian Migration Special Administrative Unit at the time of entering the country, to foreigners who do not require a visa, for short-stay periods, carrying out non-profit work.

• Tourism Permit (PT): Authorization granted by Colombian Migration to foreign citizens, who intend to enter the national territory to carry out activities of rest, recreation, culture, health, events, conventions or business.

In accordance with the above, only the passports, Andean card or Mercosur card of foreign clients that have the PIP or PT stamps will enjoy the VAT exemption.

The aforementioned Decree establishes that the Colombian national must prove his status as a resident abroad, by presenting the documentation issued by the authorities of the country of residence (eg: foreigner's identity card in the Colombian case), if he does not do so, he will enjoy VAT exemption.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 62346

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