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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring an indoor pool, Ascott Aden Shenzhen offers modern and elegant apartments with free Wi-Fi. A 5-minute drive from Shekou Ferry Terminal, it also has a fitness centre and a business centre. Floor-to-ceiling windows are standard features in all room types. All come with a flat-screen TV and DVD player. All apartments have either a kitchenette with coffee/tea making facilities or a fully equipped kitchen. En suite bathrooms come with a bathtub and premium toiletries. Ascott Aden Shenzhen is within a 10-minute drive from New Times Square, Sea World and Garden City Shopping Centre. Parking is available at an extra charge. Guests can request for a relaxing massage treatment, or relax in the hotel's sauna. The hotel also provides laundry services and a 24-hour front desk. Local and Western dishes, as well as a daily breakfast, are available at the hotel's restaurant.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Breakfast info

    • Continental, Buffet

    • Free private parking available on-site

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 double bed
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gaetano
    Philippines Philippines
    The staff is very kind and always ready to help in everything you need. The room is big, bathroom, kitchen and living area are comfortable and cosy, The location is next to Sea World and not so far from Happy Harbour. You have at your disposal...
  • Rachel
    United Kingdom United Kingdom
    Excellent staff, excellent pool and great location for Sea World, ferryport and the metro.
  • Oliver
    Vietnam Vietnam
    We arrived quite late from the Bao-An Airport by local Taxi at midnight. So the check in Staff had all our keys readily available. We were extremely tired so he did a shortened check in. Our preferred room was occupied. So in this case another...
  • Tracey
    Australia Australia
    Stayed with family. The room is clean, quiet, comfortable and spacious. Location is very convenient, facilities and staff is great and very helpful. Breakfast has good variety. Great place to stay.
  • Mai
    Germany Germany
    The location is great, just a short walk to sea world. The personell are friendly and helpful. Especially Miss Zhang (张金娜)was very patient helping us to choose the preferred apartment. The hotel is already 10 years old, but is quite clean.
  • Chan
    Singapore Singapore
    Friendly and helpful staff which provides excellent service.
  • Jenny
    Hong Kong Hong Kong
    Most complete amenity and facility inside Serviced Apartment with dishwasher, washing machine, oven, microwave, etc.!
  • Anne
    Germany Germany
    Very friendly staff,good English, walking distance to shekou restaurants, fully equipped apartment, perfect to stay, relax and visit the city
  • Sean
    United Kingdom United Kingdom
    Location and Staff Big shout to ARINA LUCY excellent staff.
  • Yiyun
    Australia Australia
    I like everything, it's within walking distance to shopping centre, with a great variety of food nearby.

Host Information

Company review score: 9.4Based on 269 reviews from 1 property
1 managed property

Company information

Welcome to stay with us!

Property information

Hotel is close to Sea World area with good nightlife and international dining options. Hotel is closed to Shekou Ferry Terminal and it will be good for travel guests who want to Hongkong and Macao.

Languages spoken

English,Chinese

Property surroundings

Restaurants

1 restaurant on site
  • 餐厅 #1
    • Cuisine
      Chinese
    • Open for
      Breakfast

House rules

CM Serviced Apartment Shenzhen Hillside takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 3,000 is required on arrival. That's about £311. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 212 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 212 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Value-added tax (VAT) will be implemented in China with effect from May 1 2016. Should VAT be administered during time of stay, guest will be liable to the payment of VAT rates applied to room and miscellaneous charges.

The gym and swimming pool will be closed from October 9, 2023 to October 13, 2023. The swimming pool will be maintained irregularly. For more details please contact hotel front desk.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform CM Serviced Apartment Shenzhen Hillside in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about CM Serviced Apartment Shenzhen Hillside