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About this property

The Alpenroyal Hotel offers panoramic Matterhorn views from its quiet location in car-free Zermatt. You enjoy free access to the indoor swimming pool, the hot tub, the sauna and the steam bath. All rooms have an en-suite bathroom and a cable TV. Hotel Alpenroyal is situated right at the end of the Rothorn ski run, 5 minutes from the Sunnegga valley station (via a lift) and 7 minutes from the Gornergrat train station (by bus). The village centre can be reached within 3 minutes via a lift.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Zermatt, this hotel has an excellent location score of 8.9

    • Breakfast info

    • Continental, Buffet

    • Ski-to-door


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Availability

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Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
3 single beds
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
and
1 sofa bed
1 single bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Michael
    Australia Australia
    Super comfortable, lovely details in the building and outfit, exceptional breakfast, Loved the Sauna and steam room and jacuzzi , very helpful staff
  • Nicolaj
    Hong Kong Hong Kong
    Great location in the centre with tunnel/elevator to the hotel. Nice views over the city and Matterhorn. Rooms are clean and well proportioned. Pool and breakfast works really well. And staff are friendly throughout.
  • Kevin
    United Kingdom United Kingdom
    Great location and friendly staff. Amazing views although there was a crane in the way of the Matterhorn when we stayed which was a shame.
  • James
    Australia Australia
    The lift to and from the train station was great. The lift access during the stay was fantastic. Lovely staff. Great location. Would stay here again.
  • Sherrit
    Switzerland Switzerland
    The hotel was great value for money, with a pool, sauna, steam bath, and jacuzzi. The tunnel to reach the town centre was also great. It was also nice to have the same table each day for breakfast.
  • Stevemiduk
    United Kingdom United Kingdom
    Stunning hotel, very clean and very classically alpine. Friendly staff, great breakfast and the pool and thermal area was amazing. Free transfer to and from the railway station. But the view, wow. The Matterhorn from breakfast, bar and pool....
  • 翌安
    Taiwan Taiwan
    The room is very comfortable, but the lighting is a bit dim.
  • 翌安
    Taiwan Taiwan
    The family room is very comfortable, with a separate living room and dressing room, as well as 2 bedrooms and 2 toilets, just like the design at home.
  • Paul
    United Kingdom United Kingdom
    Great facilities, very good breakfast and the staff were a great help
  • Kapadia
    India India
    The location , the staff , communication with Monica and Barbara was very good . The cleanliness was well maintained.

Hotel surroundings

House rules

Hotel Alpenroyal takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. A shuttle service from the parking area or from the train station can be provided upon request by the hotel between 8 am and 5 pm and against a surcharge.

In the mid-season (May/June and October) the lift to the village centre may have limited use.

There is currently a construction site with a crane in close proximity to our hotel. The work may temporarily affect the view from some rooms.

FAQs about Hotel Alpenroyal