About this property
This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Facilities for disabled guests
- Room service
- Bar
- Tea/coffee maker in all rooms
- Breakfast
Guest reviews
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Guests who stayed here loved
- Kateryna
Switzerland“We stayed at this hotel for one night. The hotel is located rather close to the train station, about 6 minutes walk. It is modern and very clean. The bed was really comfortable. We had a room with a nice balcony overlooking the river.” - Alison
Australia“Everything, friendly staff, great food, location and very modern aesthetic. Comfortable bed and lovely room. Expensive but Zermatt is expensive. Overall I would definitely return.” 
Valeriia
Netherlands“Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.”
Frances Australia“Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.”
Katharine
United Kingdom“Stylish hotel, convenient for the station (and they gave me a lift on the way back.) Friendly, welcoming staff. I appreciated the upgrade to a double room, which was very nice, with L'Occitane products in the bathroom. Not cheap, but I suspect it...”- Abdulrahman
United States“The location was great and the view was wonderful. The room is spacious and have all the amenities. The vibe is soo cozy and warm.” - Josephine
Singapore“Can view the manthorn , cozy environment. Walking distance to station” - Kirke
Estonia“Beautiful newly renovated rooms and amazing (fake) fur coats for cozy evenings, wonderful stuff and great central location. Highly recommend! And definitely take the room with Matterhorn view.” - Leon
South Africa“The hotel has great rooms, well-sized, clean and decent sized bathrooms, very good meals and overall a very good experience. The staff were super friendly and helpful.” - Angela United Kingdom“Location is excellent- right beside ski hire shop and the Sunnega lift”
Hotel surroundings
Restaurants
- Zer Mama Bistro
- CuisineAmerican • Austrian • International • European
- Open forBreakfast • Brunch • Dinner • High tea • Cocktail hour
- AmbianceModern
- Dietary optionsVegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that when booking more than 3 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a busy area and guests may experience noise.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
