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About this property

Offering access to outdoor pool and to wellness centre with an indoor pool, a sauna and a fitness room, Hotel Zara is located on the outskirts of Todorka Peak in Bansko, 900 metres from the ski lift. Free WiFi is available in all areas. Each room here comes with a balcony, a flat-screen cable TV, a refrigerator, a safety deposit box, and a private bathroom with a bath or a shower and free toiletries. Some rooms offer a mountain view. Guests can relax at the on-site restaurant or in the lobby bar. Upon request, special diet menus can be arranged. A grocery store and further dining options can be found within 200 meters. We have and free parking according to availability Other facilities offered at the property include a beauty salon, a games room and ski and luggage storage. A children's playground is offered as well, and parents can benefit from the service of professional animators. Hotel Zara is located 800 metres from Bansko´s centre.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Bansko, this hotel has an excellent location score of 8.0

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Kosher, Buffet

    • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
2 sofa beds
1 double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
Bedroom
1 double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ivan
    Serbia Serbia
    I would especially like to praise the staff in the restaurant, the man who was there every day, as well as the receptionist who worked the first shift on July 20, 2025, she was very helpful with our things and a late check-out.
  • Vite
    North Macedonia North Macedonia
    The rooms are warm, comfortable, the meals are ok, several choices for dinner, the pool area is warm , the water in pool aswell
  • Violeta
    North Macedonia North Macedonia
    Beyond delicious food , the desserts taste really good ,and the portions they served are enormous for one individual to solely consume . Praise for the staff that made our stay enjoyable And most importantly, excellent spa services .
  • Reni
    Bulgaria Bulgaria
    The room was clean and comfortable, equipped with everything needed. We had a beautiful view to the mountain from my window. The staff members were very friendly and helpful. We enjoyed a good deal of options for dinner.
  • Lea
    Bulgaria Bulgaria
    I liked that it was close to the center and all the shops but at the same time in a motel quite place.
  • Κογιομτζη
    Greece Greece
    We have been to that hotel several times. The best part of the hotel is its staff. BOSCO at welcoming, PETYA at reception and YOHANA at the restaurant are always wonderful. Friendly, kind, helpful and always willing to fulfill anything you wish....
  • Periklis
    Greece Greece
    There is a drastic need in Customer Service training and marketing policy upgrade. Contact me for further suggestions kindly - the hotel has a wrong policy
  • James
    United Kingdom United Kingdom
    Stayed there once before and enjoyed our stay very much, we like the suites as they are spacious and comfortable, we will be coming again
  • Jason
    United Kingdom United Kingdom
    We stayed half board and we’re all very disappointed with the temperature of the food served. We mentioned this to staff who acted shocked. It’s such a shame as we stayed for four days and the was the case for each day. I ate chicken burger...
  • Boban
    North Macedonia North Macedonia
    The accommodation was good as expected. The employees were very kind and polite. The food was good.

Hotel surroundings

Restaurants

2 restaurants on site
  • Ресторант Зара
    • Cuisine
      International
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian
  • KOSHER RESTOURANT TELL AVIV
    • Cuisine
      Middle Eastern
    • Ambiance
      Family friendly
    • Dietary options
      Kosher

House rules

Hotel Zara takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
BGN 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Cards accepted at this hotel
VisaMastercardMaestro Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the half board offer includes free consumption of Bulgarian draft beer, draft wine and Bulgarian alcoholic drinks during dinner.

Please note that if they are less than 20 guests per dinner, the block table is changed with a set menu with a couple of options.

Please note that kosher supplement is in different restaurant and with kosher supervisor.

All request for this kosher supplement need to be confirm from hotel.

For guests who makes a reservation on Room only (Bead only) with no meal in the price, they can pay on the reception additional price for meals, SPA and/or Shuttle bus.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Zara in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: Б3-8ЮГ-0АН-Л1

FAQs about Hotel Zara