Get the celebrity treatment with world-class service at Serras Andorra
Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Private parking
- Spa and wellness centre
- Free WiFi
- Family rooms
- Skiing
- Fitness centre
- Restaurant
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 single beds and 1 extra-large double bed | ||
1 extra-large double bed | ||
1 large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
Bedroom 1 1 large double bed Bedroom 2 2 single beds | ||
2 single beds and 1 extra-large double bed | ||
Bedroom 1 1 large double bed Bedroom 2 2 single beds |
Guest reviews
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Guests who stayed here loved
- Julie
United Kingdom“Lovely friendly welcome from the staff. Beautiful room and amazing bathroom. Welcome drinks and little gift bag on departure was a nice touch.” - Robin
Switzerland“Great kids hotel, wellness, kids club and the staff were amazing.” - Kavita United Kingdom“Staff, Breakfast, Dinner The whole experience was amazing, we have decided to go back with our children. amazing place to take first time skiers, lovely family place.”
Ustymenko
Portugal“Size of the room: super sufficient for a comfy stay for 2 adults and kid (with a baby cot, btw baby cot that was provided by the hotel was with a super quality). Bed was super good (big) and comfortable (mattress was really nice). Staff just...”
Niki United Kingdom“very relaxing atmosphere, staff were very helpful and friendly, food was extremely good, the boot room and lift transfer was unlike anything I have ever experienced. The room was spacious warm with lovely views.”
Richard
Andorra“Great welcome with Cava. Staff very very friendly and helpful.. Bed so comfortable.”- Yanni
Spain“The service is really good! The breakfast are delicious! The room is warm and pretty!” - Vladimir United Kingdom“Very welcoming stuff, the room of a high-class design with everything needed incl. welcome treats and a wonderful view. The spa well-equipped as well. The food in the restaurant was delicious for a reasonable price. Sheep were walking right next...”
Alex United Kingdom“Lovely views from the property, quite spacious and recently refurbished in a mountain style. We enjoyed the breakfasts, bar area and outside space which had plenty of comfortable seating and nice views. All the staff were lovely and very personable.”- Simona
Bulgaria“Great service and breakfast. The people in the reception and in the restaurants were super nice - 10/10 for the hotel staff. Really great service - after complaining that our room is facing the street, they upgraded us immediately. ! I loved the...”
Hotel surroundings
Restaurants
- Restaurante Bruna
- CuisineMediterranean
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
During the high season period from December 20, 2025 – January 6, 2026 we require 100% deposit prepayment in advance upon booking. From February 1, 2025 to March 1, 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodation. Events team will contact you in order to pre-book.
When booking 7 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serras Andorra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
