After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guest will receive more details from the property management prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. The lounge is open with additional safety measures in place and limited capacity. There is no kitchen or air conditioning. There is no elevator, and stairs are required to reach all rooms at this property. There is no cable. We have provided an HDMI cord for streaming. The air conditioning and heating are centrally controlled. Heaters and fans are available upon request. This is a central location and prone to city noise. You may also encounter noise from construction from 8am-8pm.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sonder Hayes Valley您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，此住宿在指导实施期间仅接受必要工作人员/获许可的旅行者预订，且在入住时必须提供合理证明。如无法提供，您的预订届时会被取消。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

受新冠肺炎疫情影响，请确保仅在遵守目的地当地政府指导意见的基础上预订这家住宿，包括但不限于出行目的和团队人数限制。

需支付损毁押金：US$400。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。