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Reviews of Stephen Margolis Resort

625 Stephen Margolis Road, Derbyshire, Waterfalls, Harare, Zimbabwe

#9 of 19 hotels in Harare

Guests' Choice

Review score

Based on 94 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    7.5

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 19 August 2025

    6.0
    Great place but toilet doesn't flash.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet didn't flash for the duration of our stay. When I arrived, I asked if I could extend my stay, but due to this issue not being resolved, I moved back to Harare cbd for accommodation.

    The rooms were clean, and the cleaning staff was friendly, professional, and courteous. The activities are nice.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location is a bit isolated from town

    The staff were polite and professional

    Stayed in June 2025

  • Reviewed: 9 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Environment

    Stayed in August 2025

  • Reviewed: 1 August 2025

    7.0
    Okay but could have been better
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Invest in some pool chairs, smart tv not so smart if we fail to connect our Netflix, interleading rooms are the worst, my first night was horrible had noisy neighbors who only slept after 1am, get Bin liners and aircon it gets really cold at night, water pressure for the showers makes it so boring to shower, invest in a room phone i had to keep calling for meals using my airtime cmon,light at door get some control switches from the bed please, fridge in the rooms must be a bare minimum,

    Away from the city noise, loved the staff very hospitable,affordable meals and drinks as well

    Stayed in August 2025

  • Reviewed: 23 July 2025

    7.0
    Not bad
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were rushed out because you were fully booked like we are not booked in too

    It’s clean and quiet

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Stephen Margolis, home away from home
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On my first day I tried to make an order for Dinner at around 17:30 but couldn't get anyone on the number provided, I went to reception to place my order but the reception staff also had trouble getting the person in charge of the kitchen on the phone. It is noted that the kitchen closes at 9 on the pamphlet in the room so didnt think it would be an issue. There were also no restaurants nearby, so thank God I had packed some ready oats and had a kettle in my room. WiFi connection can vary as you walk around the grounds but thats expected as the grounds are massive. There is a small outdoor pool but it does need a clean, but other than that there isn't anything majorly wrong with the resort. I would go back again and again.

    Stephen Margolis is about a 40 minute drive from Robert Gabriel International. I landed late in the night but they were able to accommodate me with ease. I had arranged a shuttle service with them beforehand and found the whole check in process seamless. The room was a standard Double room, which was clean and comfortable, had running hot water and amenities etc. The Staff are very friendly and welcoming, they made my 2 day stay feel very special. The grounds are beautiful and peaceful, well kept and clean.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    8.0
    It was nice
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t log into Netflix Braai meat was stale and smelt bad Internet issues - think it was generator running out

    Staff was very very friendly

    Stayed in March 2025

  • Reviewed: 17 May 2025

    8.0
    Lovely place to stay with great activities. Will definitely come back.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable

    Stayed in April 2025

  • Reviewed: 12 May 2025

    8.0
    I loved it,was great,will be back
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A breakfast reminder

    I didn’t have breakfast

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    The entertainment on the TVS inside the room needs improvement. Overall, everything else was okay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The first night, I bathed using cold water as the hot water in the shower was not coming out, and the second day it was sorted, but it had no pressure until we checked out.

    There are numerous activities, and its a location closer to the CBD.

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Had a great stay at Stephen Margolis resort, i will definitely go back again in future. The place is very neat
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hot water system was an issue, could not balance between hot and cold. The shower water was either hot or cold which was making it difficult and uncomfortable.

    The rooms were very clean and neat. Staff was professional and responded promptly to needs.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room

    Great place

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Far away from amenities

    The serenity

    Stayed in February 2025

  • Reviewed: 7 April 2025

    6.0
    Lovely but customer care can improve
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The property is beautiful and in a nice remote area but the 1st 2 rooms we got did not have any lighting and the 3rd one did not have water in the shower. I did not appreciate walking around for an hour trying to find a suitable room

    Stayed in April 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A microwave would be a good add to the room

    Close to town and the room was spacious

    Stayed in March 2025

  • Reviewed: 19 February 2025

    7.0
    Great, would come back again
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the mosquito net, it doesn’t give you room when you tuck it in

    The rooms were spacious, water was heated Cleanliness was great Good privacy Staff was amazing The scenery was natural and fresh

    Stayed in February 2025

  • Reviewed: 17 February 2025

    9.0
    Enjoyed the stay but next time I will book the executive rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Closeness of rooms. You could hear the conversation in the next room.

    Location was good.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    7.0
    Very comfortable and clean.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Travel to the property

    Clean and neat

    Stayed in February 2025

  • Reviewed: 13 January 2025

    9.0
    It was a breath of fresh air and the rates were ridiculously good!!!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The cold water was not coming out and had to make do with the hot water only. There was no toothpaste, no tea , no milk just coffee and coffee creamer. Apart from that , it’s a good place.

    It was clean, quiet and the security was excellent.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    7.0
    The natural scenery is amazing. Enjoy bbq and sadza not forgetting the music in the background and watching the younger
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was disappointing in the morning that after booking breakfast at 0630 hours which we were told was room service, we did not get this. We checked with the office twice. On both occasions staff were checking with the kitchen. We had to leave at 0710 without breakfast to be in time for our flight to Vic falls and got to the airport just on time.

    The surroundings are beautiful and the rooms are bigger than usual.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    9.0
    Great versus location
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The locationgreat

    Loved the safety aspect

    Stayed in December 2024

  • Reviewed: 12 January 2025

    9.0
    I loved my stay here
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Water pressure was low. They said I could have asked for them to switch on the pump. The directions by Google maps led me in bad bad roads. Please check and be sure you use the main roads only. Then the working desks were too low and not comfortable.

    Great place for a retreat and refocusing with no distractions. They have invested a lot of thought into the property. I loved it.

    Stayed in January 2025

  • Reviewed: 8 January 2025

    8.0
    Peaceful and worth it!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The door in between some rooms makes the experience weird as you're able to hear everything from the next room and vice versa.

    Did not include breakfast in my plan. But I loved the quiet. The environment is good for walks, rooms are well cleaned and well kept and the staff is welcoming and helpful.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    8.0
    Uncomplicated Guest
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First day the room was well prepared with soaps, towels and lotions. Second day towels were taken, no soaps lotions etc. Infact the room was. left with nothing. We wanted more days but has to cut short because there were no toiletries. We used room Mango5

    Happy staff

    Stayed in December 2024

Showing 1 – 25

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