The bed mattress a bit too soft. Water doesn't get hot enough but is warm, so not a total trainsmash. Due to using solar geysers it also takes a very long time to get warm.

The rooms are well designed, modern and spacious

Stayed in August 2025

The Rooms are spacious and amazing thank you

Stayed in July 2025

Ventilation

Location is perfect and the food was amazing . Loved it .

Stayed in August 2025

Check the stability of the wifi network.

Perfect location, high standards. Just a little hiccup with sometimes the instability of the wifi network.

Stayed in June 2025

Generator location makes so.much noise when there is a power cut. The location could be moved near the underground parking

GREAT

Stayed in May 2025

There were bugs coming out from the bathroom and had to call the front desk to spray an insecticide. Absolutely no extra service for repeat clients. This was my second time staying there and I usually stay for long periods. I asked for a quiet room weeks before my arrival but they gave me a normal room. No incentive to be a repeat client. When I asked the front desk about it they said you have to book directly through us to get such benefits. This does not make any sense to be honest.

All the staff including restaurant, front desk, housekeeping are very polite and helpful. The food is good and laundry service is great.

Stayed in May 2025

food

service was great... food not so good....food needs a massive upgrade

Stayed in April 2025

The fact that the rooftop bar/restaurant is hardly used

Location and attentive staff

Stayed in April 2025

Modern place Staff very good

Stayed in January 2025

The rooms were very spacious and comfortable. The staff were always friendly and helpful. The rooftop restaurant had delicious food and a nice relaxing vibe. It was only a short walk to a small shopping complex with food, groceries, clothes and an ATM. It was a little bit disappointing to find out the spa was no longer there and the yoga/zen garden weren’t really maintained.

Stayed in April 2025

The staff was fabulous, super helpful and kind. We also particularly loved the food, great choices for vegetarians! The bed was super comfortable and the room was lovely. We were initially upgraded to an executive room where unfortunately we could hear and smell the generator outside which was not ideal. When we brought this up to the staff they immediately changed our room which was just perfect. The location is on a main road so there isn’t much to do in walking distance from the hotel but we only stayed one night in transit and it was a great experience nonetheless. Thank you - we will be back! :)

Stayed in March 2025

Coffee machine needs better Nespresso capsules, the ones supplied don't work very well.

I had a good experience staying here last week. The staff were warm, welcoming, and professional. The room was clean, spacious, and very comfortable, with everything I needed.

Stayed in March 2025

It has a fitness centre but there’s no pool etc.

Spacious comfortable and well fitted rooms. The beds are very comfortable! It was the perfect hotel for a business trip and I had a good rest each day. It feels like a 5 star international chain hotel and that’s what I needed. Great value for money. Good room service as well.

Stayed in March 2025

There was small inconveniences this time around. Room phone wasn’t working for most of the stay though it was fixed. The internet was a bit choppy.

This is my second time here and it’s always clean and very comfortable.

Stayed in March 2025

Dinner at the restaurant extremely slow, 1 hour from ordering to food arriving. Food arrived without certain components described on the menu, with no mention of absence.

Coffee shop downstairs was excellent for a quick breakfast. Lovely staff.

Stayed in March 2025

none

The breakfast was perfect

Stayed in December 2024

Generator at the hotel was not always quick to work during the national power cuts.

Spacious room and nice facilities. Very friendly and welcoming staff. Especially, housekeeping by Evaristo on the first floor is excellent!

Stayed in February 2025

The food was a bit disappointing during my stay. I also wish I had known about nearby attractions or shopping areas. It would have been helpful to have that information. My overall experience could have been enhanced with a little more guidance. Hopefully, this feedback can be useful for future guests.

The elegant atmosphere created a truly luxurious experience. The high-quality facilities added to the overall sense of sophistication. Every detail seemed carefully considered for maximum comfort and enjoyment. It offered a refined escape from the everyday. A visit is highly recommended for those seeking a touch of elevated indulgence.

Stayed in December 2024

When I stayed there, with guests, the hotel unfortunately also had events on both nights. This meant you could basically only could go and sit in your room. The isolation was quite good so I could sleep.

Good bed.

Stayed in December 2024

N/A

Great and clean

Stayed in December 2024

Buying breakfast.

When booking online the rates show breakfast inclusive and yet this is not case. Consider also reducing the price for breakfast.

Stayed in December 2024

Not much honestly.

The room was clean very spacious. The team were also very helpful.

Stayed in December 2024

The establishment needs to do some prep work with staff, we where received by a gentleman at reception who seemed to not know how to check in guests, he went to call the lady responsible who checked us into a already booked room, luckily a staff member stopped us and gave us the next room. Room service do not pick up calls, ever. We had to call reception who went to look for them. It’s a sad state of affairs for staff to destroy the image of such a beautiful hotel. I was too tired to explore the restaurant, bar and cigar lounge but they looked modern and comfortable.

Modern and comfortable, slept like a baby. King size bed with fridge kettle tv air conditioner in room, spacious bathroom, linen and towels of superior grade.

Stayed in December 2024

Food selection in restaurant

Stayed in September 2024