The 24 hour WhatsApp customer service could be checked more often.

The breakfast was delicious and the staff were friendly and helpful. The loft was spacious. When asked for help, staff were very attentive.

Stayed in August 2025

The property hasn’t been maintained well. Stains on the sheets, and other little things like that. It has so much potential, so close to great. But you can see why it doesn’t have a higher rating.

Staff was great! The whole vibe was cool and fun.

Stayed in July 2025

I had no hot water on two occasions.

The cubes are great, definitely value for the price. Great location and stuff.

Stayed in August 2025

You may request for quiet room but it is very difficult to get such.

Very helpful staff and they are very discrete as well. It has a rustic touch that i like. It can get very hot in the room.

Stayed in June 2025

There was no hot water in the shower despite it being cold season.

The location is great and the cubes are nice. Oh and the chips & chocolate as welcoming gesture, that’s awesome.

Stayed in July 2025

Very friendly and helpful staff from the security personnel to the ladies on the reception

Stayed in July 2025

Twice went to the restaurant to order and they were out on the food I wanted. Just had to order something else. 1st night I got in at around 22:30 I wanted to shower there was no hot water.

The staff was amazing from the gate to the reception to meeting them on the premises. I appreciated the friendly smiles back. The internet connection perfect no issues. I loved loved the lofts I stayed in, everything about it was just perfect... my 7 days in Lusaka 4 were spent at the Cubes. Definitely coming back.

Stayed in July 2025

Responsiveness to messages on booking.com could be improved to help first time visitors

The Facility is exactly as is in photos. Even better in person. The room was cleaned daily and staff were very resourceful. We also enjoyed a complimentary visit to Sakae plus daily breakfast which really warmed our hearts. Ms Mutale was very welcoming and accommodative of all our requests! Will definitely recommend the property and look forward to future visits!

Stayed in July 2025

The generator kicked in quite quickly when the electric power failed. No AC but a good fan on 2nd floor in the room ares was available. The suns strikes very heavily there so aces to cold fresh air is vital. the bin i locked it in one of the kitchen cabinet , it should have a lid ,as it attracts some ants.

The design, the loft 2 floors, the nearby restaurant and the what's app concierge. Felt at home very quick. As I Had already a Yango driver, it was easy to move around the property. I felt very safe as a solo traveller all the time coming back form a business trip.

Stayed in June 2025

The wardrobe space is rather impractical, long power cuts (out of control of the facility) meant I couldn't work the microwave/stove to heat food, sometimes took time for the guard to respond to open the gate when leaving early in the morning - consider providing guests with a gate key to enable independence.

Trendy construct & design, comfortable stay, excellent value for money

Stayed in March 2025

In need of better upkeep, giant wall of windows without curtains or blinds compromised our privacy and made it very hot. The AC wasn’t working and opening the windows (without screens) let mosquitoes in. In those conditions, we wish they had provided mosquito nets over the beds. Small common swimming pool, but no lounge chairs. On demand water heater needs to be recalibrated in shower. To get it to signal demand, we needed to set it to fully hot. As soon as we turned the faucet to a non-scalding temp, the water heater turned off and only cold water came out.

Funky modern industrial design in quiet location about 30 minutes from airport. Free Netflix streaming, spacious.

Stayed in May 2025

WiFi is not the greatest

Very private and friendly staff

Stayed in April 2025

The facilities were limited, hot water wasn’t always a given, and wifi didn’t work properly.

The staff was great and incredibly friendly and helpful!

Stayed in May 2025

The bed was very squeaky & the mattress rolled into the middle. When the staff were informed about the bed being uncomfortable they acted immediately & said they would rectify. As we were leaving that day but returning the following week they assured us that we would be in another room which we were with a more comfortable bed 👍🏻 More outdoor protection from the rain & sun would have been great at the bar/pool/ entertaining area so that it could be accessed in all weather. The staff had a very small kitchen to work in which I think attributed to meals taking longer than expected to be prepared. Food was delicious but very slow to arrive.

Clean apartment with very friendly staff. We were in a back apartment which seemed quieter than the front ones which definitely had more traffic noise. Great to have the extra toilet facilities downstairs in each apartment. The generator & solar backup meant that we were hardly affected by the current load-shedding situation in Lusaka. Always able to charge our devices, have hot showers & have good lighting.

Stayed in April 2025

A more comfortable sofa would be great & some extra seating within the apartment. We had visitors drop by to see us several times and as there was some rain some evenings and no outdoor cover at the bar area from the rain we had trouble comfortably seating everyone inside. The beds/mattresses needed updating.

Great atmosphere and helpful staff. We loved having our own space with the apartment having both upstairs and downstairs. The inclusion of a daily clean and laundry service was excellent. We also loved that the number of guests was small so felt that the staff really got to know us over the time we were there.

Stayed in May 2025

was only there for one night so not really any complaints

Modern design and the breakfast was quite good. There is a pool available that looked nice, but we didn't get a chance to use it. Solar backup power for most things (excl air conditioning and electric range)

Stayed in April 2025

No hot water

Ts in a good area the customer service was great

Stayed in April 2025

The flat needs some repairs the shower door was broken, the fridge was not closing properly . The shower has no soap holders all broken and pest control is poorly managed so many cockroaches and ants.

Really appreciate and like the staff great service and friendlyness.The allowed us to check out 2hours later at no cost that was so great 😃.

Stayed in April 2025

Trendy, spacious, well appointed and comfortable. And the staff are top notch - they bent over backwards to make my stay comfortable and enjoyable.

Stayed in March 2025

The location is okay and easy to find

Stayed in March 2025

Bed slightly squeaky but everything else perfect

The service and kitchen staff manner

Stayed in March 2025

The pool location is not ideal and not very clean

From the location, to the stuff, the service, everything was excellent. I had a beautiful time there and will certainly come again.

Stayed in March 2025

WiFi was not working so I could not work, air con was off and on I guess due to load shedding . Rooms have huge glass windows with no blinds or colourations which let in loads of light at night time making it difficult to sleep

Large apartment style room

Stayed in February 2025

The environment and the pool

The place was nice

Stayed in February 2025