N/a

Clean room

Stayed in August 2025

To Management, I recently had the opportunity to stay at your property and while many aspects were enjoyable, I would like to highlight several areas that require attention. Arrival & First Impressions Staff could be more welcoming on arrival. Refresher towels and welcome drinks were not offered proactively, and we had to request them — a detail that should come standard at a hotel of this level. Facilities & Spa It is unreasonable that guests are not allowed to use the rim-flow pool at the spa without paying extra. Additionally, spa prices are extremely high compared to value received. Dining Experience Breakfast, lunch, and dinner were excellent (10/10 for all three). However, the constant drum noise from the boma dinner disturbed the peace and quiet for guests dining on the patio. Daytime service around the pool was inattentive, with staff not engaging with guests. Sunset Cruise The sunset cruise was a major disappointment and did not match the high standard of the rest of the hotel. At such a premium price, value was lacking. Guests could have been welcomed with refresher towels, but this was overlooked. The snacks were particularly poor — previous evening’s leftover desserts, limited variety, and below the expected standard. Drinks were equally underwhelming, tasting watered down, with no ciders, shooters, or proper garnishes for gin. The overall drinks menu lacked variety for a five-star establishment. Staff were inattentive, slamming kitchen doors, and the music selection did not suit the setting. Transport Unlike other Radisson hotels, no complimentary shuttle service to and from the airport was offered. Even transfers to the falls could have been considered, as this is common in hotels of similar standard. Conclusion While the property itself is beautiful and some aspects were truly excellent, the inconsistencies in service, attention to detail, and guest experience were disappointing.

Everything was spectacular. Beautiful property, well maintained, friendly staff in restaurant and very attentive to the guest’s needs. Pool snd view of river beautiful.Rooms gorgeous, Linen, towels crisp white, fresh and clean.

Stayed in August 2025

There is nothing not to like on this property.. you can’t go wrong here. Big shout out to Patricia and Yvonne who were delivering excellent service to us. Thanks guys.

This property is outstanding in every department. It’s modern and very clean and super staff.

Stayed in August 2025

They did not have Alcohol free beers

The design and architecture fitted in perfectly

Stayed in August 2025

Nothing

The location, the breakfast, the hospitality of the staff and quick response to attend to us

Stayed in August 2025

Check in procedure was a mess. Didn't accept my payment through booking.com. had to pay again

Rooms were well appointed. Beds very comfortable

Stayed in August 2025

The Property is beautiful, modern and well taken care of.

Stayed in August 2025

I would like to give a practical suggestion on wheelchair accessibility to the recreational areas of the hotel. We chose Radisson Blu, as it is advertised as wheelchair friendly. Although they are rooms that are wheelchair friendly, the view deck, lounging area around the pool, gazebos, gym were not accessible - having at least 2 steps on front. I would suggest creating a ramp to each of those areas. As a temporary solution hotel should have a portable ramp that can be used. I would also suggest having a foldable shower chair available for guests with limited abilities. As wheelchair accessible room is best, but it’s not always essential as the other rooms are equally spacious and having a special shower chair can be enough.

We thoroughly enjoyed our stay at Radisson Blu. Rooms were very comfortable, ground absolutely beautiful and everything very well maintained. Service at the Restorant and room cleaning were of high standard.

Stayed in July 2025

Poor food variety and quality for European guests Lack of attention to spraying mosquitoes repellent in the rooms Discontinuous golf car service from rooms to reception

Location Cleanliness Friendly staff Great activities offer (Bushtracks are just excellent!)

Stayed in August 2025

Price a bit high

Location, staff, cleanliness

Stayed in June 2025

It is already too expensive. All activities also have to pay also.

Amazing breakfast. It has a lot of activities.

Stayed in July 2025

Too expensive.

Have an amazing breakfast. It is good for activities.

Stayed in July 2025

It was a bit far away from any outside restaurants

All good

Stayed in June 2025

Nothing specific

Beautiful place on the river! Very friendly Staff! Superb breakfast!

Stayed in July 2025

The Radisson Blu Mosi-oa-Tunya Livingstone Resort is a beautiful resort with modern architecture, spacious rooms and friendly staff. The breakfast is to die for.

Stayed in July 2025

Fantastic location, restaurants , rooms and bars were fantastic . All amenities were great. Perfect stay.

Stayed in July 2025

Nothing no to like

Every was excellent

Stayed in July 2025

While my stay was generally quite good, my exit experience soured it a bit. I paid for late check-out, which was good until 5pm from the info provided to me. On my last day, multiple members of the housekeeping staff sought me out to ask what time I was leaving - in the hall, knocking on my door, etc - and one even tried to enter my room without knocking (luckily I had locked the door) after I had already provided my departure time of 4:30pm, and who knows if any tried while I was away for a few hours on an excursion. Not only was it annoying, but it also made me feel unwelcome, as if I was being hurried out! I understand it's a busy resort and the staff are likely trying to be most efficient, but if late check-out can't be comfortably accommodated by the staff then it shouldn't be offered. Otherwise, guests should be able to able to enjoy the additional hours they've paid for in peace. I shared this feedback when I checked out and the front desk staff member abruptly answered a call in the middle of it before offering an apprehensive apology. I hope this is not typical.

Overall the hotel is very nice - the size and amenities, right on the Zambezi river, it is definitely a treat to stay there. The sunset Zambezi river cruise is a must-do! The ticket price includes heavy appetizers and an open bar, and the views are stunning. You'll likely see some wildlife like hippos, elephants and crocodiles. Food overall was good, try the village chicken stew. The rooms are the caliber you would expect for this level hotel, though depending on where you are located, facing the river, noise from the pool, pool bar area, and live music certain nights can get a bit loud. The hotel facilitates an airport shuttle through another company - I found them to be exceedingly punctual and friendly, an unexpected bonus. I booked other excursions on my own, but I know they also have some available. The falls are very nearby and you will see elephants along the main road as well as baboons (tip - don't carry food to the falls as it attracts the baboons) I did also use the spa; I pre-booked my appointment online through the website before arriving as there was an online discount. Unfortunately, I was still charged full price initially, but management was able to correct the issue.

Stayed in July 2025

N/a

Everything. Literally the best hotel I’ve ever been to. Just gorgeous

Stayed in July 2025

Food is the biggest drawback. As vegetarian Indian there is no option available at breakfast, lunch or dinner. Indian families prefer to go outside to eat food. This is the biggest drawback. Management should look into this to attract more visitors like us.

Location and ambience excellent.

Stayed in July 2025

Can do with ATM

Everything

Stayed in July 2025

Expensive restaurant

Modern facilities, gorgeous gardens, lovely staff , especially the waiter Yvonne , excellent breakfast

Stayed in July 2025

Too much effort goes into entertainment like the local dancers and music with loud music from sunset till late evening… it is difficult to enjoy the beautiful nature scenes of sunset and river with to much entertainment!

Stayed in July 2025

Very little to complain about if any...

Friendliness of the staff...many options of restaurants and places to lounge around. Arrangements for our pick-up at airport as well as taking us there.

Stayed in June 2025