We stayed there for a layover on our way to Mfuwe! Easy airport transfer the staff were very helpful and we had a good time.

Stayed in May 2025

The property is lovely if you’re looking for a night in Lusaka while traveling. The service is really good and the food was decent. It’s lovely to have the freedom to walk around the golf course too.

Stayed in May 2025

Staff want to get personal, like asking names when serving. This is un necessary and repulsive. What's their interest in my name and the service they offer. Specifically, a tall gentleman in the restaurant

Exclusivity is clear 👌

Stayed in May 2025

I asked for a smoking room and was not provided

The ambiance and peaceful environment

Stayed in May 2025

The corridors give out a smell when vacuumed.

Stayed in April 2025

The staff could have been more engaging and not being prompted for answers.

Location was ideal and the breakfast was superb

Stayed in March 2025

Nothing

The staff were outstanding! Special mention to Elementa restaurant staff Chada and our amazing waitress, Thelma. The food was amazing and topped it all off with a wonderful massage in the spa.

Stayed in April 2025

there was nothing not to like

Location was perfect for my early trip to the airport

Stayed in March 2025

The nshima was not naturally cooked. it was pathetic. It appears you use machines for cooking. The bar closes too early even at the brewery.

The breakfast was ok but you can do better.

Stayed in February 2025

There was no Brush in the Toilet in our room The Phone Number of our room was in correct Breakfast was close too early

I liked the location as it its not far from Lusaka but far enough to have a very pice-full lockation the general set up of the Hotel is very plesent

Stayed in February 2025

I liked the welcome by the members of staff

Stayed in January 2025

More information on the spa services to be given to client's.

Relaxing place and clean. Had a good experience.

Stayed in December 2024

The room was spacious and clean. However, the food needs significant improvement. While there was a variety of choices, the quality and taste were not satisfactory for us. We preferred to eat at Brewer

Stayed in January 2025

Include city tour and tourist tours

Stayed in November 2024

Room service took over an hour to be delivered

Spacious rooms

Stayed in September 2024

The restaurant food wasn't so great, more so the breakfast. Also customers were given limited options and misaligned meal tags. Additionally staff seemed to have preference for foreign guests over equal local paying guests.

The rooms and clean atmosphere

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

Dinner was not inclusive of my stay

The location, food , scenery and cleanliness

Stayed in July 2024

Housekeeping and reception took long to respond to our calls and requests.

Breakfast was really good. Housekeeping was barely present, the phone mostly went unanswered when we needed them. Otherwise, it was a great stay we had.

Stayed in July 2024

Email communications through booking.com were non-existent. I had to contact head office to get a response after weeks of chasing through booking.com There's no email option on their website. Only a telephone number. Unless you contact head office via social media and ask foe an email of the hotel direct, you won't be able to email them. I booked airport collection weeks inn advance but no one turned up. We were given a terrible, flimsy excuse. " the driver went at 6.30 but you weren't there". Our flight didn't land until 8.30 as clearly stated in my communications when booking the airport transfers which had been confirmed in writing. Ended up taking a taxi from the airport (make sure to take one with an official Airport taxi badge and high-vis jacket). This will also cost you about a third of what the hotel charges. A la carte dinner took FOREVER to be served. We waited 45 minutes for a starter to appear. 25 minutes to get a bottle of water and a glass of wine. That's way too long to make customers wait, especially those that have been travelling for 36 hours to get to get you. I emailed 3 days before arriving to request a massage slot. No response. So when we arrived, no massage available. Very shoddy communication for a hotel of this standard.

Room was nice, quiet and clean. Breakfast was great as it was self service. A great choice of food. Brilliant swimming pool . Great location near airport.

Stayed in June 2024

Na

Had fun..comfortable stay

Stayed in June 2024

It's impeccable

The whole hotel is gorgeous, splendid restaurants, and awesome facilities

Stayed in April 2024

The room was smelly and needs some general maintenance. The door handle was not working well. I think for the price, the quality of the finishes in the room and the overall room experience should have been better.

The outdoor. It is so green and relaxing.

Stayed in March 2024

The room was outdated and expensive for what it was.

The facilities are great.

Stayed in April 2024