Reviews of BlueGreens Accommodation
Chimwemwe Road, 11101 Ndola, Zambia
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Reviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 March 2024 · Stayed in March 2024
Verified reviewStaff very good taking care of you during your stay Everything was working during holiday Anything yku need or want is just one call and is done
Thank you for your kind words! We're thrilled to hear that you had a pleasant stay at our apartments and that you found our service exceptional. Our team works hard to ensure all guests feel comfortable and well taken care of. We're looking forward to welcoming you back for your future visit. If you need anything else in the meantime, please don't hesitate to reach out. Thank you again for choosing to stay with us!
Thank you for your kind words! We're thrilled to hear that you had a pleasant stay at our apartments and that you found our service exceptional. Our team works hard to ensure all guests feel comfortable and well taken care of. We're looking… Show more
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewThe overall ambience of the apartment was good with the potential to be great. The apartment was spacious homely and good value for money. it does deserve a repeat visit.
However the fact that the booking was made over 2 week in advance should have given the owner enough time to ensure everything was ready and working for use During our stay, despite the reporting to the caretaker and the demand to pay up before we even settled down, a number of amenities did not either work or work properly during our 4 days and 3 nights stay. The apartment was said to house 4 people yet we were made to pay extra for a mattress despite the fact that we were a family of four and could not share a bedroom as we were siblings of different genders l found that inflexibility took away from the a positive experience. Also l felt that fact that we were staying there for more than 2 days, some cleaning services should have been made available, rather than leaving the guests to struggle with that as well Lastly, although there's not much the owners can do about, the area location does raise concerns about safety when getting to it
Dear Musonda, Thank you for taking the time to share your feedback regarding your recent stay at Blue Green Apartments. We truly appreciate your detailed review and apologize for any inconvenience you experienced during your visit. We are pleased to hear that you found the overall ambience of the apartment to be good and that you appreciated its spaciousness and value for money. However, we are truly sorry that your experience was marred by issues with certain amenities and the lack of readiness upon your arrival. Please accept our sincerest apologies for any inconvenience this may have caused. We take your feedback seriously and will be addressing these issues with our caretaker and maintenance team to ensure that such instances do not occur in the future. Regarding the additional charges for the mattress and the lack of flexibility in accommodating your family's needs, we understand your concerns and will review our policies to better serve our guests in similar situations. Furthermore, we understand your expectations regarding cleaning services during an extended stay, and we will explore options to provide additional support in this regard. We understand that operating unfamiliar amenities can sometimes be challenging, and we apologize if there was any lack of clarity or instruction provided. We will take steps to ensure that our guests are better informed about the operation of all amenities in the apartment to enhance their overall experience. We want to reassure you regarding the safety of the area surrounding BlueGreen Apartments. We understand that safety is of utmost importance to our guests, and we want to assure you that there have never been any reported safety concerns in the vicinity. However, we appreciate your feedback and will continue to prioritize the safety and well-being of our guests. Once again, we sincerely apologize for falling short of your expectations and thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Andrew. Guest Services
Dear Musonda, Thank you for taking the time to share your feedback regarding your recent stay at Blue Green Apartments. We truly appreciate your detailed review and apologize for any inconvenience you experienced during your visit. We are p… Show more
Reviewed: 3 July 2023 · Stayed in July 2023
Verified reviewThe rooms are Good and safety is Good
the Mosquto and closeness are not Good. Some time wifi is also not working and they not provide the food.
Thank you for taking the time to leave us a good review and raising your concern. We thrive on referrals as our goal. Sorry, we couldn't offer meals at this time but hopefully, in the nearest future we can provide that service, thank you for choosing to stay with us.
Thank you for taking the time to leave us a good review and raising your concern. We thrive on referrals as our goal. Sorry, we couldn't offer meals at this time but hopefully, in the nearest future we can provide that service, thank yo… Show more
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 3 May 2023 · Stayed in May 2023
Verified reviewReviewed: 20 April 2023 · Stayed in April 2023
Verified review