Reviews of Lukundo Place

Good location, secure and clean

Loadshedding in the early hours

The property is close to the international airport which is very convenient. It is also close to two shopping malls which are within a few minutes waliking distance. The property has Wifi and satellite TV. The owners are close by and on hand to assist with any problems.There is a back up solar power system in place and gas is provided for cooking during power cuts.

The Wifi was a little unreliable due to power issues. The power cuts also affected the hot water supply.

everything, definately comin back.

Liked that it was self catering, it had dstv(satellite tv), neat and clean facility. They have made provision for electricity cuts with the use of solar power so we were able to use the lights, work on our laptops, charge our phones and watch tv. In close proximity to the airport was a big plus. Last but not least, the internet was very good(starlink internet ), so overall it was a great stay.

That the aircon could not be used when the power was out because they weren’t the solar type of aircons. Privacy glass or a curtain was needed in the bathroom.

the environment is comfortable

The bathrooms have been improved.

The place was good, clean and private,,no disturbances at all ,it's also convenient to the mall .7mins away from the airport.

When we got there the ladies who were suppose to help us they ignored us ,they assisted us after sometime. And our booking was confirmed but we had to call someone to confirm the booking again I thought they should be ready to welcome the visitors since we had booked,,besides that it was a nice place to stay...

1. Convenient Access System: The integrated key system for both the gate and the apartment initially provided a seamless and convenient experience, though it later encountered functional issues. 2. Entertainment Amenities: The provision of Netflix and YouTube on the television was a thoughtful inclusion, offering a range of entertainment options for relaxation and leisure. 3. Internet Connectivity: The availability of free Wi-Fi, despite occasional reliability issues, was a valuable service, facilitating connectivity for personal and professional purposes. 4. Laundry Facilities: The inclusion of a washing machine was particularly beneficial for a long stay, offering convenience and a sense of home comfort. 5. Proximity to Local Amenities: The location's proximity to Waterfalls Mall and Garden City Mall, easily accessible on foot, was a notable advantage for shopping and leisure pursuits. 6. Staff Courtesy: The general friendliness and willingness to assist by the staff were commendable. Despite the challenges encountered, their efforts to provide a welcoming environment were evident.

1. Prepayment Policy: An unexpected requirement surfaced when I contacted the establishment to confirm my booking. I was informed that a 50% prepayment was necessary to keep the reservation, a condition communicated six months before the stay. This requirement seemed to be at odds with Booking.com's standard terms and conditions, causing both inconvenience and concern about the establishment's adherence to standard booking protocols. 2. Pricing Issues: A significant issue was the adjustment of the room rate to the current dollar value, contrasting with the agreed price at booking. This practice, seemingly lacking in transparency, casts doubts on the establishment's commitment to upholding agreed terms, impacting the trust of guests. 3. Geyser Usage Restrictions: A surprising request was made to conserve energy by turning off the geyser, despite it being a paid amenity. Guests expect seamless access to fundamental services like hot water, especially when explicitly paid for. Such restrictions not only inconvenience guests but also suggest a misalignment between the services advertised and those provided. 4. Inconsistent Housekeeping: The inconsistency in housekeeping services was a notable drawback. The need to repeatedly remind staff for cleaning, coupled with the varying quality of service, detracted significantly from the overall comfort and hygiene of the apartment. On only one occasion did the cleaning meet expectations, highlighting a lack of standardization in service delivery. 5. Uncomfortable Bedding: The bed's extreme hardness was more than a minor inconvenience; it was a notable detriment to rest and relaxation. Comfortable bedding is a fundamental expectation in any accommodation, and its absence can greatly affect the quality of a guest's stay. 6. Air Conditioning Concerns: The air conditioning system, emitting an unpleasant odor even post-cleaning, suggested possible underlying issues, such as mold.

The property is cozy and peaceful, good location a few minutes from the airport. The location is in a superb neighborhood with easy access to shopping mall. Its very clean, the WiFi was perfect. Generally its beautiful and nice.

Wild lizards hung around the compound and caused discomfort because i have a phobia for reptiles. No breakfast at the facility but there is easy access to nearby cafes and restaurants. Its a self catering facility.

High standards àccomodation Service is exceptional The owner and Son very professional and always there to assist Everything is perfect

Nothing