Nothing

Location, breakfast, room

Stayed in August 2025

Nothing at all

From the time we arrived till we left. I couldn't have asked for a better stay. This was our best stay to date!

Stayed in August 2025

That we had to leave

Everything especially the location

Stayed in August 2025

Nothing

A Truly Exceptional Stay at The Sands From the moment we arrived, The Sands impressed us with its impeccable attention to detail. The panoramic sea views from our room were simply breathtaking, waking up to the sound of waves and the sight of the ocean stretching endlessly was a highlight of our stay. The room turn-down service was thoughtful and comforting, especially the surprise of a hot water bottle tucked into the bed. A small touch that made a big difference on cooler nights. The fillet steak served at dinner was outstanding, cooked to perfection and bursting with flavour, easily one of the best meals we've had in South Africa. What truly sets The Sands apart is its staff. Every member of the team was warm, attentive and genuinely committed to making our stay memorable. Their hospitality made us feel not just welcome, but truly cared for. If you're looking for a luxurious, peaceful retreat with world-class service and stunning views, The Sands is a must.

Stayed in August 2025

Nothing at all! I loved it.

Stunning property and very clean and comfortable. The perfect location and all amenities available were very good.

Stayed in August 2025

Nothing

The staff were friendly, helpful and attentive. The location was lovely and the bed luxurious.

Stayed in August 2025

My room was amazing, the jacuzzi bath was so big and the view is incredible

Stayed in August 2025

Everything!

Stayed in June 2025

That we had te leave

Service and location

Stayed in July 2025

Views and accommodation were amazing. Staff and all the effort they put in were fantastic. Top class hospitality.

Stayed in July 2025

The aircon was not working

Private beach

Stayed in July 2025

Nothing.

Location, comfort, staff.

Stayed in July 2025

They don’t have smart tv

Everything

Stayed in June 2025

What an absolute piece of heaven with the most beautiful scenery of the sea! This boutique hotel is the best we have ever stayed in. From the personalised greeting cards to the amazing turn down service, the staff go out of their way to make you feel like royalty. The rooms are exquisite with everything you need and more and the dinner was absolutely delicious. If we could rate it higher we would!

Stayed in June 2025

Everything was great

We had a fantastic stay at The Sands. The location is fantastic, right on the beach and the accomodation is excellent. The staff were very helpfull and we had a great dinner and breakfast at the hotel. Overall a brilliant stay.

Stayed in June 2025

The room was beautiful, and the staff were really friendly. We were the only ones there that night and they totally went out of their way to make sure we were comfortable.

Stayed in June 2025

The whole set up was lovely and homely

Stayed in June 2025

furniture, tv and decoration should be upgraded. if that was done, i would definitely visit more often and bring other guests along.

breakfast, setting and service was superb. the location and access to the beach is absolutely excellent. the staff were super friendly and helpful.

Stayed in June 2025

We loved the room and the location. The view was spectacular and the room wsa beautiful. The whole place was beautiful and staff were amazing.

Stayed in June 2025

The staff is very friendly, the room was spotless. Food was delicious and we had a great and memorable honeymoon.

Stayed in June 2025

Everything was perfect

The hospitality and views were incredible!

Stayed in May 2025

Nothing

Location is incredible, rooms are huge with great coffee, mini bar, views, breakfast.

Stayed in May 2025

Although we were very happy with our stay and felt genuinely well cared for throughout, we were a little disappointed with the quality of the food at both breakfast and dinner. Given the high standard of the rest of the experience, the meals didn’t quite meet the same level in terms of flavour and presentation. Additionally, I feel that a refresh of the dinnerware and cutlery would make a noticeable difference. Even the introduction of one or two new sets of plates could elevate the overall dining experience and better complement the quality service your team already delivers. I offer this feedback with the intention of being helpful, as the overall experience was exceptional, and the hospitality was outstanding.

We thoroughly enjoyed our stay at The Sands. From the moment we arrived to the time we departed. My partner and I felt truly cared for, with every staff member showing genuine attentiveness to our needs. The attention to detail was consistently impressive: from the personalized welcome cards and thoughtful turndown messages, to the room being perfectly set each evening. One small gesture that stood out to me was seeing our car had been given some TLC before our departure—what a thoughtful and unexpected touch! Coming from the hospitality industry myself, where I manage a 5-star facility, I want to emphasize that this feedback is sincere and informed by my experience. I’d be happy for someone to reach out to me directly, as I’d love to share more feedback and insights.

Stayed in May 2025

An incredible stay, beautiful views and lovely staff! We will definitely be back!

Stayed in May 2025