Reviews of The Clarendon - Fresnaye 5 stars
67 Kloof Road, Fresnaye, 8005 Cape Town, South Africa

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewCosy boutique feel with great facilities including outdoor pool and loungers, convenient location near tourist attractions and restaurants , safe neighborhood, and outstanding staff hospitality that are super friendly.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewHighest praise to the staff who are all excellent, will do anything to be of help, very warm and welcoming. Special appreciation for the huge effort to accommodate special dietary needs at breakfast. Room was well maintained and very comfortable.
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewGreat location, lovely, big rooms. But most impressive of all were the staff. Without exception they were always friendly, pleasant and helpful.
We liked everything.
Reviewed: 28 May 2025 · Stayed in April 2025
Verified reviewI loved this property. It was clean and they kept it very beautiful.
Reviewed: 28 May 2025 · Stayed in February 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewRoom , garden and the ocean view
The shower tiles are slippery in the room that was, I don't know the others if is the same
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewExcellent location Modern
Slightly Noisy due to repairs
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe staff was amazing. Very kind.
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewThe staff were exceptional, nothing was too much trouble, we would definitely stay there again
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewThe staff were fantastic and went out of the way to accommodate my every need! I was extremely grateful.
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewEverything was really nice the staff very helpful and friendly.
everything was excellent
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewBeautiful setting, central location, amazing staff.
The building is older style so soundproofing is not great between the floors. Otherwise everything was perfect.
Reviewed: 6 March 2025 · Stayed in February 2025
Verified reviewEverything about Clarendon was excellent !!! The staff was extremely nice and helpful, the room and the garden was so beautiful. The food was so good both breakfast and lunch, still thinking about it:) I would definitly stay there again and recommend this to everyone. Amazing !!!
Nothing
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewEverything! Such a welcome arrival, lovely airy room with a lovely view. The staff were exceptional, friendly but professional. The breakfasts were delicious - we really could not fault it.
Nothing
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewThe staff were very helpful and very friendly. Helped with out bags etc. good service at breakfast, 10/10 for the staff. Loved the design of the hotel and the views from the terrace. It was beautiful, well located and felt safe. I would recommend it
I had paid for a luxury double room, was a bit surprised that this was ground floor (as in right near the breakfast area) and looked out onto a busy road. If I didn’t have earplugs I wouldn’t have been able to sleep at all, the road is quiet from midnight until around 6am. Would recommend that the hotel make this crystal clear when booking so guests know what they are paying for.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewStaff were exceptional!!! They went above and beyond and made our stay so pleasurable. GIFT was an amazing host- every detail and ever conversation made you feel like he was proud to have you stay. It was superb!!!!
Reviewed: 17 February 2025 · Stayed in January 2025
Verified review