Reviews of CUBE Guest House 5 stars
20 Luisa Way, 7806 Hout Bay, South Africa
Loading
Guests also reviewed these properties:
Ohrid, North Macedonia
Houston, United States
Innsbruck, Austria
Vassouras, Brazil
Westouter, Belgium
Herceg-Novi, Montenegro
Saint-Bonnet-lès-Allier, France
Carvoeiro, Portugal
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewTaco and his family were very friendly and welcoming right from the start, and the view was incredible.
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewTaku and his wife were incredible: wonderfully polite, helpful and friendly. Great, personalised breakfast service. Room had good views. The common areas of the house are beautiful.
Property is not great value. For this price, there are cheaper hotels in the area and around Cape Town with far more facilities - even after accounting for the December peak period. The guest house cannot compete with a 5/4star hotel and is missing important comforts: water gets cold after 9pm, limited privacy in the rooms (doors are thin, rooms are on top of each other, common areas look into the room), linen and towels are dated for a top rated accommodation. With a few niceties and a better matched rate given the facilities, the place has huge potential to improve their ratings.
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewReviewed: 27 May 2024 · Stayed in May 2024
Verified reviewLocation,friendliest staff ,
Breakfast same everyday Small room needs dehumidifier and aircon
Reviewed: 3 April 2024 · Stayed in March 2024
Verified reviewYour staff are amazing !!
The pool area is disappointing and not welcoming The gardens need attention, lawns not cut
Hi Tracy! The fact that the loungers around the pool were not prepared was all due to the fact that we had bad weather the day you stayed with us. My apologies. It's paramount to us that the pool area is inviting and set up nicely, so our guests can enjoy a relaxing time at our pool.
Hi Tracy! The fact that the loungers around the pool were not prepared was all due to the fact that we had bad weather the day you stayed with us. My apologies. It's paramount to us that the pool area is inviting and set up nicely, so o… Show more
Reviewed: 12 March 2024 · Stayed in March 2024
Verified reviewI liked Everything.
Nothing because I liked everything
Reviewed: 10 February 2024 · Stayed in February 2024
Verified reviewNothing. The pictures looks different than what it is . Small bedroom. Very difficult to get UBER and far from beach as well location is also not that great
It’s far from city. I paid very high considering it’s 4/5 star facility but it’s not value for money we can get better option with that money in Camps Bay. I don’t know what Booking .com promoting this high prices apartments. Where as there are better options with better facilities and value for money. I canceled my stay as well
Deare Sarma, this review is your response to me refusing to refund the last night at check-in because you had to leave earlier as your travel plans had changed. But cancellation rules apply to hotels AND guests. I can't pay for the fact that you forgot to adjust your booking. You booked the smallest room (we show the room sizes for each room) and therefore the room is smaller than our other rooms. It is very important to us that our pictures correspond exactly to reality. In fact we are getting compliments from guests our pictures match the reality. At the end travellers will very quickly realise that this is not a serious review as it is so out of line.
Deare Sarma, this review is your response to me refusing to refund the last night at check-in because you had to leave earlier as your travel plans had changed. But cancellation rules apply to hotels AND guests. I can't pay for the fac… Show more
Reviewed: 23 January 2024 · Stayed in January 2024
Verified reviewReviewed: 19 December 2023 · Stayed in December 2023
Verified reviewTake is such a nice person! Just for him we will come back again. He lives the spirit of Cube. Nice location, set-up. Nice rooms and wonderful breakfast.
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewThe location, the property it self and the staff
They are not prepared for load shedding and water supply cuts
Dear guest, I cannot understand your assessment. We are equipped for loadsheding with a generator, rechargeable lamps and back up batteries for the router so that we can offer all services. You received a free upgrade from the small double room you booked at a special offer rate to a suite - but still the value for money is not to your satisfaction? We have arranged medical appointments for your sick wife but you only rate my team 7.5 ? And there was no water cut, but a burst pipe that interrupted the water supply to a large part of Hout Bay. No hotel in the world could have foreseen that. And you think we are not "prepared" for this? Best regards, Dirk
Dear guest, I cannot understand your assessment. We are equipped for loadsheding with a generator, rechargeable lamps and back up batteries for the router so that we can offer all services. You received a free upgrade from the small doubl… Show more
Reviewed: 7 November 2023 · Stayed in October 2023
Verified reviewBest stay in Capetown with a beautiful view and amazing breakfast. Special thanks to the amazing host Taco and his lovely family. They are so warm and helpful it was truly a pleasure to stay there. We will never forget them <3 We fell in love with Houtbay!
Reviewed: 1 October 2023 · Stayed in September 2023
Verified reviewFriendly staff. Rooms spacious. Cleanliness
Not having hot water for one day and not much variety in breakfast, I. E. Option for an Omlette, Different cereals, etc.. Not much variety in TV channels
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewReviewed: 25 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 July 2023 · Stayed in July 2023
Verified reviewOur host George was very good he did his best to make our stay comfortable we thank you a lot.
Our room was the outside one it gets cold during load shedding...we had to go to the main house for fire place it was nice and warm
Reviewed: 30 March 2023 · Stayed in March 2023
Verified reviewReviewed: 25 March 2023 · Stayed in March 2023
Verified review