Reviews of Emerald Hotel 5 stars
Pristina - Skopje Highway, 10000 Pristina, Kosovo

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast,spa and pool😀
Location was a bit tricky to find.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewI’m a frequent guest at Emerald, and they never cease to impress me. Every stay is marked by outstanding service and attention to detail. The staff are professional, friendly, and consistently polite. The receptionists during check-in and check-out were especially courteous, and even offered a complimentary upgrade, which was a lovely gesture. Rooms are spotless, well-equipped, and exceptionally comfortable. The pool and spa remain among the best I’ve ever experienced, it is ideal for both relaxation and recharging. Bar service is equally excellent, with polite staff and a top-tier selection of drinks. A flawless experience every time. I’ll continue coming back and highly recommend it to others.
Nothing worth mentioning
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewErmerald Hotel is excellent hotel it’s like resorts great place to spend couple days with family or friends With an amazing swimming pool
Great buffet. Lots of parking excellent service
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewMy first stay at this hotel was excellent. The warm welcome, flawless service, and attention to detail stood out. Dinner at the Top Restaurant was a highlight delicious food, great views, and a lovely atmosphere. Breakfast was fresh and varied. The spa and pool area were a true retreat calm, spotless, and beautifully designed. There were plenty of loungers, the water was perfect, and the whole space felt relaxing and well maintained. The staff were always nearby, making sure guests had everything they needed. I felt truly cared for and will definitely return!
Honestly, there’s nothing I didn’t like. Everything went smoothly and we felt really well taken care of.
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewEverything
Nothing it was a great stay
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewIt's my third time in Emerald and not the last. Love the receptionists the breakfast staff and the room and spa, pool, gym.
The smell of smoke in the lobby. The smoking area stinks all the way in the lobby. The pool service is too slow. They are nice but felt invisible 2 times 45 min.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewA modern hotel with nice big spa, indoors swimming pool and large outdoors swimming pool, tasty breakfast with variety of options, huge conference centre, a few kilometres from Pristina’s centre
The only not nice thing is the surroundings (close to the motorway in an area with big stores out of the city). I had rented a car, so access was possible. Without a car this place is not recommended
Reviewed: 9 June 2025 · Stayed in June 2025
Verified review