9.5

Reviews of Emerald Hotel 5 stars

Pristina - Skopje Highway, 10000 Pristina, Kosovo

  • Mohammed

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Breakfast,spa and pool😀

    Location was a bit tricky to find.

  • Bardil

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    I’m a frequent guest at Emerald, and they never cease to impress me. Every stay is marked by outstanding service and attention to detail. The staff are professional, friendly, and consistently polite. The receptionists during check-in and check-out were especially courteous, and even offered a complimentary upgrade, which was a lovely gesture. Rooms are spotless, well-equipped, and exceptionally comfortable. The pool and spa remain among the best I’ve ever experienced, it is ideal for both relaxation and recharging. Bar service is equally excellent, with polite staff and a top-tier selection of drinks. A flawless experience every time. I’ll continue coming back and highly recommend it to others.

    Nothing worth mentioning

  • Ditjon

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Mariklen

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Ermerald Hotel is excellent hotel it’s like resorts great place to spend couple days with family or friends With an amazing swimming pool

    Great buffet. Lots of parking excellent service

  • Manish

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review
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  • Jeton

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    My first stay at this hotel was excellent. The warm welcome, flawless service, and attention to detail stood out. Dinner at the Top Restaurant was a highlight delicious food, great views, and a lovely atmosphere. Breakfast was fresh and varied. The spa and pool area were a true retreat calm, spotless, and beautifully designed. There were plenty of loungers, the water was perfect, and the whole space felt relaxing and well maintained. The staff were always nearby, making sure guests had everything they needed. I felt truly cared for and will definitely return!

    Honestly, there’s nothing I didn’t like. Everything went smoothly and we felt really well taken care of.

  • Dea

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 1 July 2025 · Stayed in July 2025

    Verified review
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  • User

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review
  • Monika

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Don

    Reviewed: 27 June 2025 · Stayed in May 2025

    Verified review
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  • Anonymous

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review
  • Virtyt

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
  • Bekim

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
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  • Bekim

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Adi

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Emir

    Reviewed: 19 June 2025 · Stayed in April 2025

    Verified review
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  • Joshua

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Everything

    Nothing it was a great stay

  • Hasani

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Hasan

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
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  • Michael

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review

    It's my third time in Emerald and not the last. Love the receptionists the breakfast staff and the room and spa, pool, gym.

    The smell of smoke in the lobby. The smoking area stinks all the way in the lobby. The pool service is too slow. They are nice but felt invisible 2 times 45 min.

  • Rusi

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Sean

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    A modern hotel with nice big spa, indoors swimming pool and large outdoors swimming pool, tasty breakfast with variety of options, huge conference centre, a few kilometres from Pristina’s centre

    The only not nice thing is the surroundings (close to the motorway in an area with big stores out of the city). I had rented a car, so access was possible. Without a car this place is not recommended

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  • Saranda

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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