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Reviews of Thien Hai Hotel 2 stars

220 Ly Tu Trong, District 1, Ho Chi Minh City, Vietnam

#224 of 1,223 hotels in Ho Chi Minh City

Guests' Choice

Review score

Based on 98 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 12 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just bit more cleaning in the bathroom , also exhaust fan in the bathroom

    Staff is very very good and kind. Love the service from the front door.

    Stayed in August 2025

  • Reviewed: 27 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Friendly and great service. Very helpful.

    Stayed in April 2025

  • Reviewed: 12 February 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed is quite hard and quite uncomfortable - did not have a good sleep at all.

    The staff were really friendly and helpful. They location is great - middle of everything but still quiet in the room.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    Comfortable Hotel
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There were some little insects in the washroom.

    The staff were super helpful. Room decent size. Location was very central, walking distance to all attractions. Breakfast was provided and was very nice.

    Stayed in February 2025

  • Reviewed: 21 December 2024

    9.0
    Great hotel in D1
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing

    Very nice staff

    Stayed in December 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Beds are way too hard. I’ve slept on softer park benches.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    see you next year!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    room was small, which we knew. we have stayed in many small rooms and the layout and furniture placement make a huge difference and this room rates on the poorer side. eg half of the closet virtually unusable because the desk was right up against the closet door. fine for the 2 nights we were there, and we'd definitely do a short stay again, but probably not for longer in this category room.

    breakfast for everyone! not mentioned when i reserved but i had read reviews. buffet of fruit, soup, veg, coffee, water, juice, bread, peanut butter, eggs, noodles...a good selection and some changes on the second day...appreciated! the female receptionist was very helpful - we never asked any questions, but she made sure we knew about the nearby night market and about the additional tolls/fees that would be added to our grab fare when we went to the airport. great location. really nice to have an elevator.

    Stayed in August 2024

  • Reviewed: 29 June 2024

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    That is good enough for what I paid for

    I appreciate their services . Especially 2ladies : manager and front desk . They’re very friendly

    Stayed in June 2024

  • Reviewed: 20 June 2024

    9.0
    Good value with friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Simple room, only one bedside table and small number of sockets on one side of the bed.

    Friendly staff, good location and clean room. Very good value for money.

    Stayed in June 2024

  • Reviewed: 14 May 2024

    9.0
    Good hotel!
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    The staff was lovely, room was simple but worth its price

    Stayed in May 2024

  • Reviewed: 7 April 2024

    9.0
    Overall the stay was pleasant and the staffs were very helpful.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights

    My room (502) sometimes smells the sewage by the toilet. The smell of the sewage gone after you take a shower. I guess the water from taking the shower thoroughly flushing down the dirty stuffs from the pipe.

    Breakfast was excellent and taste good. Location is convenient to all attractions. Room is kind of small and hot water is not enough at night, although it is plenty in the afternoon or early in the evening.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Enjoyed our stay, great air con in our room.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    Some would say the furniture/decor style is outdated, but it is all functional, solid and clean. Not fussy ie too many decorative pillows which we personally like.

    The central air conditioning in our room worked the best of any hotel we have stayed at in our budget-mid range price point over our 14 day trip to Vietnam. It did take a bit of time to cool down so just need to be patient. The furniture and room generally is somewhat "basic" and not the newest but the relative lack of humidity in the room made up for it. All was well maintained, staff, especially at the front desk friendly, straightforward check in and bill. We liked the location, faced the street and thus minor noise but did not keep us awake as on the 3rd floor. We were suprised that a decent breakfast was included which was very convenient. One of us found the bed on the hard side but the other one loved it, good linen quality. Would stay again.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    7.0
    Basic but good location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very basic and featureless. Doors are thin so noise from down the corridor comes through. The hotel hasn't been maintained with much care: WiFi routers dangle from cables in the corridors and the rooms have been carelessly painted with splashes on the door frames and patches missed on the walls. Had to report a leaking sink that was dripping on the floor. The two medium bottles of water in the fridge are considered as "the mini bar" (but the two small bottles on the table are free) - would have been good to have that labelled in the room rather than digging around for cash when trying to checkout swiftly.

    Staff were always very friendly and available. Location is good and close to the market and well situated for transport links and fairly close to attractions like the museum. Desk space is good if you're working away and WiFi was decent but not quite strong enough for zoom calls.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    We enjoyed our stay at the Thien Hai Hotel. The staff were helpful, and the room was clean.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room description said the room we would be staying in had a city view. Instead it had a view of a wall of another building about 6 metres away. We weren't too worried about that though as we spent most of our time away from the hotel. The bed was rock hard but my wife and I were both so tired from our flights from NZ that we slept soundly anyway. For anyone used to a soft bed this could be a problem.

    Great buffet breakfast included in room price. Bacon, fried eggs, and enough other foods including fruit, bread etc would likely satisfy most palates. Drinks included tea, coffee, and orange juice. Our room (503) was quiet and we could barely hear street noise.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    7.0
    Priceworthy
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe the hotel could have an earlier breakfast or breakfast on the go, for those who need to go early in the morning.

    Good location, nice staff who knows good english. Comfy beds and the room has everything that you need and so priceworthy! Would stay here again.

    Stayed in March 2024

  • Reviewed: 4 February 2024

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very clean, the breakfast delicious,, and the staff very helpfull, especially the woman in the front desk,, she’s very nice and help me to find best restaurant and shopping place

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    Very gratefull choose this hotel in the center of anyhing
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very clean, the food delicious.. and staff very helpfull, especially the woman, she will tell me the nice restaurant and shopping place that really good.. many thanks to you..

    Stayed in February 2024

  • Reviewed: 5 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    My room have no windows

    Great

    Stayed in November 2023

  • Reviewed: 25 July 2023

    8.0
    this hotel is good to stay, the hotel is clean and close to central. For moslem, hotel close to halal resto areas.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    no window

    this room clean, AC ok, good breakfast and close to family mart.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed is a little on the hard side

    Staff was extremely helpful and nice.

    Stayed in July 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mr.phu was exceptionel and he got my delivery from shopping company .Staff was really gentil and professional

    Stayed in May 2023

  • Reviewed: 21 April 2023

    7.0
    good location
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    liked everything

    staff were excellent

    Stayed in April 2023

  • Reviewed: 20 March 2023

    8.0
    Location good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was very hard and uncomfortable (not something I’m usually fussy about!)

    Fantastic location and friendly staff. Clean and very nice shower

    Stayed in March 2023

  • Reviewed: 12 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The lighting was a tad dark and the room was a little older than pictured but everything was well-maintained and clean!

    The staff were incredibly friendly and accommodating. Location is great, with a convenience store right next door and all the major sights within walking distance. It's central but not in the middle of nightlife, which I really appreciated. It's located on a pretty busy street, which meant I could occasionally hear cars through the night but I was able to sleep well and it also made me feel safe as a solo female traveler staying out late. Would stay again.

    Stayed in March 2023

Showing 1 – 25

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